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Enhancing Demand Responsive Transport (DRT) in the UK: Insights and Innovations

This presentation explores the concept of Flexible Transport (FT) and its implementation across various UK counties, including Lincolnshire, Shropshire, and Dumfries and Galloway. Despite the advantages, many smaller schemes face challenges after funding ceases, and there’s often a lack of connectivity with passenger information systems and low commercial uptake. We discuss barriers to FT utilization, the importance of technology in improving service delivery, and case studies from universities, aimed at maximizing service efficiency and integration.

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Enhancing Demand Responsive Transport (DRT) in the UK: Insights and Innovations

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  1. A UK DRT Management Portal Dr James M Cooper – Napier University Jeff Duffell – Mobisoft UK

  2. UK experience of Flexible Transport • A quick definition of Flexible Transport (FT) • Some counties using DRT/FT as major transport form • Lincolnshire (InterConnect) • Shropshire (Shropshire Link) • Dumfries and Galloway (Community Transport) • Highlands • Smaller schemes struggled to continue when funding finished • Poor (if any) links with Passenger Information • Little commercial take up

  3. Barriers to FT use Information on existing services Cost of providing services Matching availability to demand Days and times of services Operational reliability and service refusals

  4. Technology Strategy Board • Improved information sharing for the more intelligent use of Demand Responsive Transport: A UK booking Portal. • Edinburgh Napier University • Mobisoft UK • Quotient Associates • Aberdeen University

  5. User Profiles Student moving to new area Holiday maker Taxi Operator Existing DRT provider City

  6. Web Portal

  7. The Potential Readily available access to service information Planning to reduce empty services Integration to increase use of existing services Knowledge to chose appropriately Small schemes have access to advanced technology Large schemes can take step-wise approach to integration

  8. The Trial Existing DRT provider New DRT provider Small rural transport scheme DAR? CT? SEN? Taxi company Need to show level of integration Other? Suggestions and offers welcome!

  9. Results Aberdeen University Ease of use/access for passengers and operators An example of ‘integration’

  10. Exploitation?

  11. Speakers James M CooperNapier UniversityJ.Cooper@napier.ac.uk Jeff DuffellMobisoft UKjduffell@mobisoft.com

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