How the Patient’s Experience Determines our Success

1. How the Patient’s Experience Determines our Success The business case for Patient Centered Care

2. Value Based Purchasingis when healthcare providers are held accountable for both cost and quality of care.

3. Value Based Purchasing Creates a distinct relationship between Patient Centered Care and a hospital’s reimbursement Transition from pay for reporting to pay for performance Points are earned for: Achievement, Improvement, and Consistency in Hospital Consumer Assessment of Healthcare Providers and Systems ( HCAHPS) Moving toward rewarding better value, outcomes, and innovations instead of mere volume

4. Plans for VBP Adoption: 2013 Clinical Process of Care Domain: 70%of score 17 measures, including: --AMI --Heart Failure --Pneumonia --Surgical Care improvement --Healthcare Associated infections Patient Experience of Care Domain: 30% of score 8 measures, including: --HCAHPS measures --7 composites and 1 global measure --Does Not include ‘Likelihood to recommend’ --Quiet at night and cleanliness rolled into one composite

5. VBP Has Hospital Leader’s Attention Today, hospitals only lose money for failing to report Hospital Compare Measures Starting FY 2013, Performance will translate into dollars In FY 2013, hospital funding will be reduced by 1% (up to 2% by 2017) VBP provides opportunity to earn that $ back Performance on quality measures will be used to generate FY 2013 DRG payments (starting Oct. 1, 2012)

6. This is not a future concern;VBP Matters NOW FY 2013 payments based on hospital’s performance from July 1, 2011 to March 31, 2012 Baseline period for comparative purposed: July 1, 2009 to March 31, 2010