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Support Services Division

Support Services Division. Human Resources: Personnel Transactions Recruitment/Retention Compensation and Classification Benefits Grievances Discipline; Pre-Termination Hearings Payroll Safety Officer/Risk Management. Information Technology:

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Support Services Division

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  1. Support Services Division • Human • Resources: • Personnel Transactions • Recruitment/Retention • Compensation and Classification • Benefits • Grievances • Discipline; Pre-Termination Hearings • Payroll • Safety Officer/Risk Management • Information • Technology: • Purchase, install, integrate, maintain and protect statewide computer network • Technical support for all hardware and software • Agency-specific software design, development, implementation, training and support • Internet, Intranet and Website • Training: • Individual Development and Organizational Development needs of the agency • Needs Assessments, Training Plan, curriculum design, program assessments • Facilitate teams/work groups • Training compliance • Operate the Employee Development Center • Operations: • Policy and Procedures • HIPAA Education and Compliance • Inventory Control/ Asset Management • Fleet Management • Wireless Communications • Mail Services • Records Destruction • Surplus Property

  2. Youth Guidance Specialists (YGS)Staff Shortages/Vacancy Rates Vacancies = Recruitment + Retention • Effort • Economy • Salary/Benefits • Applicant Pool • Effort • Economy • Salary/Benefits • Job Satisfaction • Working Conditions

  3. Recruitment and Retention Options for Institutional Direct Care Staff OJA Board Retreat September 10, 2004

  4. Recruitment and Retention Options: • Increase Salaries and the Hiring Rate • Increase Shift Differential • Increase Promotional Percentages • Implement Continuous Service Incentive Plan • Implement Sign-on Incentive Plan • Provide Tuition Reimbursement

  5. Youth Guidance Specialists (YGS)Salaries/Hiring Rates $2,133.50 $2,666.92 $1,600.17 July 2006 Hiring Rate 20.4% = $1,926.23 Jan 2012 Hiring Rate 29.4% = $2,071.30 May 2007 Hiring Rate 23.3% = $1,972.67 June 2006 Hiring Rate 9.4% = $1,751.17 Avg. Hiring Rate 10% YGS Level II Pay Band F

  6. $1,825.86 $1,939.58 $2,133.50 $2,346.92 $2,424.50 $3,227.00 $2,581.58 $2,933.67 $2,666.92 $1,544.17 $1,760.17 $1,936.17 $1,600.17 Pay Band E YGS Level I 18.2% Pay Band F $2,071.30 Level II 29.4% Pay Band G $2,278.58 Level III 29.5% Pay Band H $2,506.43 Level IV 29.5%

  7. Continuous Service Incentive Plan: • A continuous service incentive plan would enable OJA to promote continuous service within the first two years of employment as a JS or PO. • The first payment may occur after the first six (6) months of service; the last payment may occur after two (2) years. • Total payment may not exceed $2500 in any 12-month period.

  8. Continuous Service Incentive Plan: Total cost during the initial two (2) year period $96K $120K $180K A B C Proposals: Incentive payment after 6 months $200 $250 $500 Incentive payment after 12 months $400 $500 $750 Incentive payment after 2 years $600$750$1000 $1200 $1500 $2250 Cost to the Agency during the first year (approx. 80 JS’s hired per FY) $48K $60K $100K Assuming all 80 JS’s hired the first year remain employed two (2) full years Cost to the Agency during the second year $48K $60K $80K

  9. Sign-On Incentive Plan: A sign-on pay incentive would enable OJA to recruit individuals by offering one lump-sum payment or two equal payments during the first six (6) months of employment. The incentive may not exceed $5,000. Proposals: Incentive payment up-front $ 250 $500 Incentive payment after 6 months $ 250$500 $ 500 $1,000 Cost to the Agency during the first Year (approx. 80 JS’s hired per FY) $40K $80K Catch: Each individual must sign an agreement to repay the entire incentive if he/she leaves OJA within one year after receiving the pay incentive.

  10. Recruitment and Retention Options: • Increase Salaries and the Hiring Rate • Increase Shift Differential • Increase Promotional Percentages • Implement Continuous Service Incentive Plan • Implement Sign-on Incentive Plan • Provide Tuition Reimbursement

  11. Youth Guidance Specialists (YGS)Employee Retention/Turnover Rates 21.5% 13%

  12. Youth Guidance Specialists (YGS)Staff Shortages/Vacancy Rates Vacancies = Recruitment + Retention • Effort • Economy • Salary/Benefits • Applicant Pool • Effort • Economy • Salary/Benefits • Job Satisfaction • Working Conditions

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