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Outbound Call Center Software Solution | Call Center Software

Outbound software is used in call centers are the software used for primary duties and responsibilities of the call center agents which includes dialing calls from the list of people which is provided by the company. The job of the agents in the company is not only to make the calls but also is to achieve the purpose of making the call. The Agent is also responsible for calling the person for the due payments etc.

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Outbound Call Center Software Solution | Call Center Software

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  1. XENOTTABYTE SERVICES PVT. LTD OUTBOUND CALL CENTER SOFTWARE SOLUTION www.vert-age.com

  2. INDEX • INTRODUCTION • WORKING • FEATURES • USES • ADVANATAGES • CONTACT US www.vert-age.com

  3. INTRODUCTION An Outbound Call Center Software is a calling software used to call customers for the business prospective by the organization. The Agent of the call center will call the customer for different purpose related to performance, sales etc. It is also used to convey the people for the company product by giving him offers or by the features of the product. www.vert-age.com

  4. WORKING Outbound software is used in call centers for making and receiving calls on a large scale by telephone on requesting by the customer. A Call Center agent will call the customer and tell them about the software and the features of the software for the purchase. Customer in response can also provide their need to the agent and if satisfy will buy the product. www.vert-age.com

  5. FEATURES • Provide time report- The Outbound software will record the start time and the end time of the call for future queries. • Unlimited accounts- Agent can call many customers they want and can open as much as accounts they want. • Computer integration- Agent can access their campaign from anywhere in the world by successfully login to their browser. • Increase Sales- As the agent will dial more calls which in result create more customers and also will increase the sales of the product. www.vert-age.com

  6. USES • We can dial calls in a single click from the outbound software which will save the time. • We can use the Outbound call center software in saving the time of the agent so that it can make more calls and can connect more customers in less time. • We can use it in increasing the productivity of the company as it can connect more people in less time. • We can use it as a management means we can add unwanted call list to the database which is not pickup by the agents. www.vert-age.com

  7. ADVANTAGES • Using the Outbound calling software will improve reporting of the agents. • It will also improve the customer relation with the agent and the organization as w provide better service to them. • The main advantage using the outbound software is that it will record the data of the customer for future queries. • It will also help in measuring the performance of the agents as they perform well it will help in increasing the productivity. www.vert-age.com

  8. CONTACT US GET IN TOUCH AS TO BE EXPECTED, WE LIKE TO CHAT. SO, KEEP IN TOUCH. XENOTTABYTE SERVICES PVT LTD B-45, 3rd FLOOR, SEC-64, NOIDA-201301 CONTACT- 0120-4349743/9650095791 E-MAIL- SUPPROT@VERT-AGE.COM WEBSITE- WWW.VERT-AGE.COM www.vert-age.com

  9. www.vert-age.com

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