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Salesforce the Best Valued CRM for Small Businesses

Salesforce is known as the leading CRM software solution to help the sales team manage their existing clients, communication with future clients, and generating new leads.

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Salesforce the Best Valued CRM for Small Businesses

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  1. Salesforce the Best Valued CRM for Small Businesses Businesses, no matter how small they are, the customer’s satisfaction is based on how good services/products they offer. It’s not only about ‘what’ you deliver but also ‘how’ and ‘when’ you deliver and probably that’s where things get tricky for business owners. The whole experience that a company provides can be managed using customer relationship management (CRM) which is essential to transform any small business into a powerful, vibrant and rapidly growing one. Salesforce is known as the leading CRM software solution to help the sales team manage their existing clients, communication with future clients, and generating new leads. It sells compatible business software programs to handle advanced analytics, finance, healthcare companies and more. Why choose Salesforce CRM? It is simple, scalable, customizable, and powerful.

  2. Salesforce’s CRM software streamlines and automates the business processes once implemented. It makes the marketing team productive and efficient by providing the company’s specific needs. Salesforce CRM features Custom Dashboards:- Dashboard views are custom-built according to the requirement, so employees with various jobs can save their time and see what’s important to them. Click-to-dial:- An essential feature for call centers to eliminate the requirement of a third- party calling solution that simplifies the calling process. Salesforce Trailblazer Community:- Trailblazer community is more active and responsive that allows you to connect, learn and have fun at regular meetings. Customer Service Console:- An add-on which is created specifically for small businesses and help desks to help users view customer inquiries using social media, phone, chat, and emails at one place and maintains all the data. Project management:- Salesforce’s project management is built into its CRM solution, majorly in the form of workflows, job assignments, and approvals. However, if there is a need for more advanced project management, you can integrate it with your Salesforce CRM through AppExchange. AppExchange:- With various paid services, users can integrate with their CRMs using AppExchange and can browse its store by category to get a scope of add-ons available. Benefits of Salesforce

  3. There are several benefits of using Salesforce CRM, however, here are the ones that stand out the most: Sales Performance Management: –Everything related to the company’s sales process such as evaluating sales performance, tracking progress, setting goals, etc. can be managed using Salesforce. Process Automation:- Through automating processes like contact management, reporting, workflow, email marketing, businesses can reduce human errors which saves time and resources. Real-time Data:- It provides a customized and comprehensive bird’s eye view of business performance using Salesforce dashboards and report. Third-party Integrations:- Salesforce can be integrated with various third-party apps, which includes AppExchange along with other ERP, accounting and marketing software. Bottom-line: CRM manages the most important goal of your business i.e. satisfying your customers and Salesforce is a highly effective CRM system that provides success platform that helps companies to connect with customers, partners, and employees in entirely new ways.

  4. 7 Open Source E-commerce Platforms to Help Businesses In 2019 The e-commerce industry is rapidly growing and giant players are dominating the market. As per the survey, more than 45% of internet users purchase products online and the number is still increasing which explains online buyers are increasing undoubtedly. In today's world, an online presence is essential for your business if you want to stay competitive and it possible through creating an attractive e-commerce website to achieve global recognition. Before you choose an e-commerce agency, make sure you know the right platform that will meet your business needs. Software-based e-commerce or online store platforms are designed to be flexible for clients. In the market, most of them available are open-source or free and works with WordPress. Various open source e-commerce solutions share unique functionality. However, listed below are some common benefits they offer? 1. Free (open source) 2. Custom opportunity

  5. 3. Scalable and flexible 4. Community support • Magento It is one of the top e-commerce platforms that provide full control over user experience and content, making it collectively the most powerful one. To avail the desired functionality in your e-commerce store, one needs to Hire Certified Magento Developer for his Magento project. Benefits using Magento 1. Comprises of all e-commerce features 2. In-built SEO 3. Delightful customer experience 4. Multiple gateways for payments 5. Easy Integration with Google Optimizer and third-party applications 6. Transaction secured by SSL • WooCommerce It is a free plugin for WordPress that allows users to sell anything they want directly from their WordPress-based websites. WooCommerce is currently one of the most famous e-commerce solutions on the Internet, providing more than 35% of all online stores and being one of the best platforms in 2019. Why choosing WooCommerce for the business 1. Multiple numbers of plugins and themes for download and installation 2. Large and active community forum for help 3. Mobile friendly 4. Payment gateways available

  6. 5. Fully customizable and scalable • OsCommerce More than 300000 online stores have been created using this platform and multiple companies are using this as they find it effective and useful. It is relatively simple to use and allows you to customize your e-commerce store with various plugins. Benefits of using osCommerce 1. Solutions for thousands of problem available 2. Large support community 3. Multiple free plugins and add-ons for developers 4. Advanced customizations • Prestashop Prestashop is the famous PHP-based e-commerce platform that powers over 270,000 online stores in 195 countries. Being an open-source CMS platform, it is easily available. This platform supports multiple payment gateways such as Google Checkout and PayPal and requires fewer servers and resources as compared to other e-commerce development platforms. Benefits of using Prestashop are as follows: 1. Multi-vendor support 2. Supports multiple languages and currency websites 3. Over 2000 templates 4. User-friendly features for banners, layouts, quick views etc. • Open Cart

  7. It is a perfect choice for small businesses and most recommended platform for start-ups to achieve online market goals. Unlike other free e-commerce platforms, OpenCart is easy to operate and allows store owners to create online stores with rich features and useful functionalities. Benefits of Open Cart 1. SEO friendly 2. Product reviews 3. Sales reports (weekly and monthly) 4. Custom templates 5. Fast loading speed • Drupal Commerce It is popular for its most unique functionality for managing complex payment method. Drupal offers various great deals over digital marketing support that helps you in its e-commerce system. It is the most powerful and secure platform that can be operated by only professional developers. Benefits of Drupal Commerce 1. Complete product administration, along with shopping carts, and checkout forms 2. Supports multiple languages and currencies 3. An online community to solve problems 4. In-built security system • Spree Commerce Spree Commerce is the growing automated e-commerce platform that proved to be the best for hi-tech developers. It is visually appealing, advanced and

  8. different compared to all other platforms which have large active developer’s community. Benefits of Spree Commerce 1. Mobile compatible 2. In-built Google Analytics 3. Core functionality manage orders, products, and payments 4. Quick and rapid development solution One of the best parts of all these platforms listed above is that they are free to use and keep on constantly developing, which is an advantage for your business. However, building an online store requires major technical skills and knowledge, so the organization needs expert developers to build portals using these platforms to set up, adjust, and maintain the entire website. Source URL: https://www.rainbowarticles.com/2019/03/06/salesforce-the-best-valued-crm-for-small-businesses/ https://www.123articleonline.com/articles/1115064/7-open-source-e-commerce-platforms-to-help- businesses-in-2019

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