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TRUST AND UNCERTAINTY: THE EMOTIONAL BASIS OF RATIONALITY

TRUST AND UNCERTAINTY: THE EMOTIONAL BASIS OF RATIONALITY. Jack Barbalet Sociology University of Leicester. Trust and Uncertainty. What is trust? Risk or uncertainty The basis of trust Trust as an emotion Trust and social capital Trust and rationality. What is Trust?.

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TRUST AND UNCERTAINTY: THE EMOTIONAL BASIS OF RATIONALITY

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  1. TRUST AND UNCERTAINTY:THE EMOTIONAL BASIS OF RATIONALITY Jack Barbalet Sociology University of Leicester

  2. Trust and Uncertainty • What is trust? • Risk or uncertainty • The basis of trust • Trust as an emotion • Trust and social capital • Trust and rationality

  3. What is Trust? • Not control but dependency – acceptance of dependence on another • In the absence of pertinent knowledge • Bridges present and future – anticipates a future outcome it creates

  4. What is Trust? • Trustworthiness of the other not an efficacious condition of trust • Trust necessarily faces risk and uncertainty • Fundamental uncertainty – ‘information about future events cannot be known at the moment of decision … and cannot be inferred’

  5. Risk or uncertainty • Sociological literature – modernity and risk • Economics literature – calculability of risk

  6. Risk or uncertainty • Trust in markets overcomes friction of transaction costs • Efficient lubricant as implicit contract • Fundamental uncertainty →calculable risk

  7. Risk or uncertainty • Statistical probability and gambling • Invariant existing system with set rules • Real world – inherent uncertainty of unknowable futures • Keynes – paradigm of risk: whistling in the dark

  8. The basis of trust • Forced option – no possibility of not choosing • Either A trusts B to achieve C, or A cannot have C • Emotional nature of trust

  9. Trust as an emotion • Not all emotions are labile and disruptive, but may be calm and organizing • May not be conscious of (back-grounded) emotions as emotions • Emotions may underscore values, interests and meanings – rational

  10. Trust as an emotion • Trust as feelings of positive expectation and safe dependency • Trust is a feeling of confidence in another’s future actions and also … • … confidence concerning one’s own judgement of another

  11. Trust and social capital • Social capital a public never a private good • Social capital a ‘moral resource’ – increases with use, diminishes with disuse • Trust as a form of social capital?

  12. Trust and social capital • Trust is non-transitive • Transitivity: if A trusts B, and B trusts C, then A will trust C. • But … B’s trusting C may lead A to re-evaluate whether B should be trusted

  13. Trust and rationality • Trust is based on expectation not calculation • …yet it is nonetheless rational to trust trust • Distinguish between formal and substantive rationality

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