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Global Ambassador Program to Enhance International Student Engagement

Implement a program to send representatives abroad for marketing, student recruitment, and more. Ensure representatives are knowledgeable about the product, welcome feedback for improvement, provide excellent service, and respect all students. Adapt attitudes based on diverse cultures, aiming for excellence in service.

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Global Ambassador Program to Enhance International Student Engagement

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  1. 5S + 2EX • Send Right representative to activities in Abroad (MO for Marketing, Registrar for students recruitment, etc.) • Make sure representatives have enough knowledge of the product offer • Welcome complains and improve from that • Provide excellent service • Treat students especially international students with much respect • Try to understand custom and culture of international students and change your attitude accordingly • Solution (5S) • Serious • Smart • Status • Strategy • Service • 2EX • Experience • Excellence

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