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SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective

SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective. Oliver Pesch Chief Strategist, E-Resource Access and Management Services. Overview. One vendor, several hats Perspective of a content provider Perspective of a usage consolidation application vendor

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SSP 31 st Annual Meeting COUNTER 4: Data that Really Counts! A vendor’s perspective

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  1. SSP 31st Annual MeetingCOUNTER 4: Data that Really Counts!A vendor’s perspective Oliver Pesch Chief Strategist, E-Resource Access and Management Services

  2. Overview One vendor, several hats Perspective of a content provider Perspective of a usage consolidation application vendor Applying lessons learned

  3. Perspective as a Content Provider COUNTER… Helps ensure that the “value” of content assessed fairly Acts as a target for meeting customer expectations Provides guidelines for technical development Content Provider

  4. Perspective as a Content Provider Challenges with COUNTER… Proprietary reports still required Potential ambiguity in COUNTER guidelines Content Provider

  5. Perspective as a Content Provider Improvements coming with Release 4… New database report offers a better measure for use of secondary databases Additional identifiers and consistency will make it easier for customers to evaluate content Content Provider

  6. Perspective as a Usage Consolidation Vendor COUNTER… Offers the promise of consistency necessary for consolidated reporting Combined with SUSHI is potentially a significant time-saver Covers a broad range of reports providing usage for journals, books, databases Usage Consolidation

  7. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  8. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  9. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  10. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  11. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  12. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  13. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention Usage Consolidation

  14. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention SUSHI implementations falling short • SUSHI Challenges • Overly complex authentication methods • Lack of understanding of market (most SUSHI clients are hosted -- one client will harvest usage for many customers) • Support staff unfamiliar with set-up needs or operational details Usage Consolidation

  15. Perspective as a Usage Consolidation Vendor Challenges with COUNTER… “Almost” compliant reports require manual intervention SUSHI implementations falling short Many content providers still not COUNTER compliant Usage Consolidation

  16. NISO SUSHI Standing Committee: Release 4 of the COUNTER Code of Practice Addressing the challenges… COUNTER schema stricter COUNTER SUSHI Implementation Profile removes ambiguity Free web-based client available for testing or basis for development NISO

  17. Thank You! Visit the NISO SUSHI web site http://www.niso.org/workrooms/sushi Or email me at: opesch@ebsco.com Content Provider Usage Consolidation NISO

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