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U.S. Bank E-Payment Service The single answer for streamlining your electronic collection initiatives

U.S. Bank E-Payment Service The single answer for streamlining your electronic collection initiatives. The U.S. Bank E-Payment Service provides you with an easy-to-deploy method of collecting electronic payments from your customers . over the Internet. via touch-tone telephone.

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U.S. Bank E-Payment Service The single answer for streamlining your electronic collection initiatives

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  1. U.S. Bank E-Payment Service The single answer for streamlining your electronic collection initiatives

  2. The U.S. Bank E-Payment Service provides you with an easy-to-deploy method of collecting electronic payments from your customers • over the Internet • via touch-tone telephone • in your call center

  3. The U.S. Bank E-Payment Service is the Internet connection behind the “Pay Button” on your web site Pay

  4. The U.S. Bank E-Payment Service is your 1-800 number for touch-tone telephone payments

  5. The U.S. Bank E-Payment Service is the payment collection infrastructurefor your call center Use the administrative terminal to support your own call center or • Leverage our state of the art, high volume, 24 x 7 call center • Outsource your call center to us • Use for overflow/after-hour support • Benefit from our experience in servicing electronic payments

  6. Use the U.S. Bank E-Payment Service to collect • Bills • Online registrations • Tax payments • Utilities • Collection accounts • Tuition • Fees & fines • Permits • And more!

  7. U.S. Bank can help you integrate your collections strategy Maximize integration • Customer information • Management reporting • Customer service • Billing and enrollment data • Business rules • Returns management

  8. U.S. Bank is a total services provider • 24 state footprint • 2100 branches • 14 cash vault locations • 12 wholesale/retail lockbox locations • Nova Information Systems (Top 3 Merchant Processor)

  9. Take a glimpse at the U.S. Bank E-Payment Service

  10. Enhance customer service with E-Payment Give your customers • More choices in how to pay • Control over timing of their payments • The ability to establish recurring payment schedules • An answer to making last minute payments • Another reason to visit your website

  11. What can your customer do? Make a payment Store payment accounts Review and editpending payments Reviewpayment history Pay by logging in or calling Make one-time or recurring payments Access customer service Register for ongoing use

  12. E-Payment Service benefits to you • Improve cash flow • Reduce days-sales-outstanding (DSOs) • Lower your costs • Minimize transaction processing errors • Decrease customer service calls • Centrally manage multiple collection channels • Support convenient solutions for your customers • Collect additional revenue or offset costs through theconvenience fee option

  13. Whatcan you do? The administrative module provides a window to all transactions View or download reports Query all payments Accept call center payments Refund or voidpayments Reset customerpasswords Administer access entitlements Reviewpayment history(2 yrs)

  14. Customize your web site to maintain your identity • Customizable • Your logo & banner • Your navigation bar (Insert screen shot)

  15. The payment begins on your site

  16. The payer logs in or chooses to pay without registering

  17. Your payers can select e-check or credit card you choose what payment options to offer

  18. Payers can make one-time or recurring payments

  19. Banking info is easy to enter and can be storedwith a nickname to speed future transactions

  20. Payers verify payment details prior to confirming

  21. Each payment is assigned a confirmation number for easy tracking

  22. Registered payers can access a variety of account management features

  23. The Administrative Terminal allows you to flexibly assign access and roles for a variety of administrative and customer service functions. - Respond to payment inquiries- Take call center payments / enter mail-in payment- Issue voids/credits/refunds- Generate reports- Reset passwords

  24. You can configure access entitlements to meet your business and security requirements

  25. Perform transaction inquiries

  26. Audit and verification features enablesecure transaction management

  27. Accept call center payments, initiate refunds, and service inquiries You can create and assign various customerservicing roles and capabilities

  28. Access a full range of summary and detail transaction reports

  29. U.S. Bank E-Payment Service: A blueprint for success Integration with existing systems Multi-channel access for all users Improved financial processes Integrated reporting Secure Internet transactions Flexibility for future growth

  30. Thank you for taking our tour! Contact your sales representative to learn more about the U.S. Bank E-Payment Service

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