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Mobile Learning and Performance: How Mobile and Wireless Technologies Are Transforming Learning

Mobile Learning and Performance: How Mobile and Wireless Technologies Are Transforming Learning. Harvey Singh CEO, Instancy, Inc. hsingh@instancy.com 919-653-4981. Mobile Learning & Performance Support. The Rising Tide of Mobile Technology

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Mobile Learning and Performance: How Mobile and Wireless Technologies Are Transforming Learning

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  1. Mobile Learning and Performance: How Mobile and Wireless Technologies Are Transforming Learning Harvey Singh CEO, Instancy, Inc. hsingh@instancy.com 919-653-4981

  2. Mobile Learning & Performance Support • The Rising Tide of Mobile Technology • Take a Look at Some of the Mobile Devices and Use in Learning • Different Learning Design Models • Mobile Learning Platform and Tools • Case Studies

  3. Mobile Device Choices

  4. Cell Phones • Voice is the main mode of communication • Mostly text based • Recent addition - graphics send/receive • Low bandwidth • Limited storage capacity for content/data Uses in Learning: registration, reminders, notification, invitation to learning, voice response and assessment (short text responses)

  5. Personal Digital Assistant (PDA)(Personal Learning or Performance Assistant!) • Impressive computing/processing power in a small form factor • High resolution graphics (multimedia) • Hand-writing recognition • Point and click interface • Access to office productivity applications Uses in Learning: eBooks, PocketCourses, Learning Games, References, Job Aids

  6. SmartPhone • Computer in a phone • Size of a cell phone • Simple navigation • More powerful than a cell phone (processing, storage, screen size) Uses in Learning: Job-Aids, Reminders, News Alerts, Quick Lookup, Games

  7. Tablet PC • One of the latest addition to mobile mania • Relatively light weight • Fully-powered personal computer • Handwriting recognition • Voice interface Uses in Learning: Multimedia learning, eBooks, simulations, assessments, rich collaboration

  8. Mobile MP3 Player • Supported File Formats • MP3, WMA/ASF, RMJ/RMX Uses in Learning: MP3 Audio tutorials and books

  9. What Device is Right for You? FOCUS ON: Learning & Performance Needs • Hardware options • User Interface and Form factor • Communication options (connected, disconnected)

  10. Learning Support • Pre-Learning • Invitation to study materials • In-Learning • Content, assessment (delivered in very small chunks) • Coaching/mentoring • Post-Learning • Repetition - key messages delivered as memory joggers • Learning Admin • Registration, enrollment, notification, grades

  11. Assessments & Interactive Activities True/False Questions on PocketPC

  12. Mobile Learning on a TabletPC - eBook

  13. Performance Support • Guidance while doing the work-task • Step-by-step instructions • Observation and correction/remediation • Job-Aids • Procedure sheets, schematics, decision tables, key words, guidelines, values, mission/vision statements • Calculators, quick simulators • Live Support • Instant message • Access to live expert (screen sharing)

  14. Example: Medical procedures

  15. Knowledge Support • Reference and KnowledgeBase • Short eBooks and book chapters • Case database/library – documents, case studie • Meta-tagged knowledge objects • Frequently asked questions

  16. Quick Knowledge Look-up

  17. Mobile Learning Platform Deliver Create Workflows Manage e-Commerce ContentTemplates KnowledgeRepository Web PDA User Profiles & CRM Web/e-Commerce System LegacyContent TabletPC SmartPhones

  18. Case Studies

  19. Development and implementation of a PDA-based meeting/course guide

  20. ASHP Midyear Clinical Meeting • Largest educational gathering of pharmacists in the world • Over 20,000 attendees • Features >70 educational sessions, over 200 live presentations • 1,300 poster presentations • >100 industry-supported satellite programs and 400 exhibitors

  21. Rationale for Development of PDA Meeting Guide • More than half the audience are PDA users • Printed meeting schedule cumbersome, static, and not user-friendly • Revenue-generating opportunity through industry sponsorship • Offer corporate sponsor high visibility • Reinforces association’s commitment to cutting-edge technology

  22. Information included in the Meeting/Event Guide • Meeting Schedule-at-a-glance • Educational sessions supported by sponsor • Poster presentations • Residency showcase list and schedule • Alpha list of exhibitors with booth numbers • Convention hotels with phone numbers • Meeting shuttle bus schedule and routes • General meeting information (Registration hours, bookstore hours, audiotape sales) • “Beam to a friend” instructions

  23. Features of PDA Meeting Guide • Available for download from the meeting website one month prior to the meeting • Beamed to users’ PDAs via beaming jacks located on a kiosk in the registration area • Interactive with users’ PDA calendar • Palm and Pocket PC platforms • WideRay beaming jacks

  24. Podcasting: A New Format for Healthcare Continuing Education

  25. Formats for CE • Live • Print • Web - Live Web Conferences, Webcasts • Video • Audio - Audiorecordings, Teleconferences, Podcasts • CD, Other Multimedia

  26. Scope of Continuing Medical Education: 2004 In 2004… • Approx. 71,500 continuing medical education activities were offered by nationally accredited sponsors • 47,000 live (51,000 in 2003) • 15,500 online (8,400 in 2003) • 9,000 journal based/enduring (8,000 in 2003) • Total # of MD CME participants: >6,500,000 • U.S. CME Expenditures: >$1.6 billion Accreditation Council for CME Annual Report, 2004.

  27. Rationale and Benefits of Podcast CE • Easy and convenient for users • Relatively inexpensive, can repurpose content from recorded programs • Requested by participants/students • Attractive to young, technology-savvy students • Lends itself well to a variety of content including certification review courses

  28. Podcast CE Process • User subscribes to ASHP Advantage podcasts(http://www.ashpadvantage.com/podcasts/feeds/ashpadvantageCE.xml) • User downloads mp3 file and pdf file of program handout materials • After completing the program, user logs on to ASHP Advantage CE Processing Center to take post-test and print CE certificate

  29. Implementation Process • Develop content and website • Develop online evaluation tool • Solicit registered users of CE Center to pilot test • Roll out to ASHP students

  30. Thank You! For a copy of this presentation, please contact: Harvey Singh hsingh@instancy.com Instancy, Inc www.instancy.com 919-653-4980

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