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Navigating Name Changes and Identity Fraud in the Digital Age

Explore the complexities of changing names and the implications for privacy and security. From legal definitions to fraud prevention, delving into the multifaceted aspects of personal identity. Gain insights into privacy laws and best practices for handling personal names in various contexts.

wilma-bonner
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Navigating Name Changes and Identity Fraud in the Digital Age

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  1. Changing names and identity fraud Technology and Privacy Forum 22 September 2014

  2. What’s in a name? That which we call a rose, by any other name would smell as sweet.

  3. William Shakespeare • Guliemus Filius Johannes Shakspere (born?) • Bill (by friends?) • The Bard (in infamy) • Francis Bacon or Christopher Marlow(alias of?) • Mrs Shakespeare (Anne Hathaway)

  4. Why are changing names a problem? • When they create additional records for the same customer. Well…. No, not exactly

  5. Why are changing names a problem? • When they are used to create false identities to commit fraud • avoid secondary tax • claim more than one benefit • hide assets • dodge police vetting checks

  6. Quasimodo… …that name rings a bell.

  7. What is a legal name?

  8. What is a legal name? Any name providing it is not for the purposes of deceit.

  9. Official names • Names recorded in authoritative registers • Birth name • Passport name (NZ or Overseas) • Citizenship name • Registered change of name

  10. Assumed names • Alias • Also known as (AKA) • Commonly known as (CKA) • Nickname • Pseudonym • and….

  11. Married names • Assumed unrecorded until proven official • No more maiden names please

  12. Privacy Act • Principle 1 • If you collect it use it • Principle 3 • State why collection is mandatory • Principle 7 • Correct on request

  13. Privacy Act cont. • Principle 8 • Accuracy vs misleading • Principle 10 • Collection for Id proofing vs correspondence

  14. Recommended practice • Good practice guidance for the recording and use of personal names

  15. Principle 1 Customers are entitled to be referred to in correspondence and verbally by the name of their choice. Principle 2 Organisations, where required, can establish the uniqueness of a customer, regardless of the name used.

  16. Principle 3 Organisations, when permitted, are able to actively match customers, where a unique identifier is not shared. Principle 4 Organisations, where required, use the correct name.

  17. What can you do? • Allow for two categories of name Official & Assumed

  18. What else should you do? • Have some additional flags • Validated name (official name checked against source) • Preferred name (any name, one instance at a time) • Anchor name (one instance of an official name)

  19. Principle 1 My name is Mr Potato Head – but call me Darth

  20. Hi, I’m Darth Hi, I’m Yoda Principle 2

  21. Principles 3 & 4 BigOrg’s Mr Potato Head ACME’s Mr Potato Head

  22. So…

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