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The Top IS Job

In Chapter 2 of "The Top IS Job," we explore the evolving landscape of Information Systems (IS) management. This section delves into where IS organizations are headed, highlighting case studies from major players like SABRE and Aetna. It emphasizes the crucial role of CIOs in leading, governing, and investing in IT initiatives, while managing opportunities and risks. The chapter unveils practical methodologies for prioritizing projects and fostering innovation through effective leadership. Gain insights into crafting a future vision that guides organizational direction.

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The Top IS Job

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Presentation Transcript

  1. The Top IS Job Chapter 2 Information Systems Management In Practice 6E McNurlin & Sprague

  2. Where Is the IS Organization Headed? Escalating Benefits of IT

  3. Where Is the IS Organization Headed? • CASE EXAMPLE: SABRE System • American extends its consumer reach : • EAASY SABRE computer reservation system • AAdvantage frequent flyers club • NetSaaver system

  4. Where Is the IS Organization Headed?

  5. Where Is the IS Organization Headed?

  6. Where Is the IS Organization Headed? Toward IS Lite

  7. Where Is the IS Organization Headed? • CASE EXAMPLE: LifeScan’s IM Organization

  8. CIO Responsibilities — History

  9. CIO Responsibilities — Leading • Creating a Vision:A Vision is a statement of how someone wants the future to be or believes it will be. It is used to set direction for an organization. • CASE EXAMPLE: BP’s Digital Business

  10. CIO Responsibilities — Leading • Selling it: A champion is someone with a vision who gets it implemented. CIOs need champions to encourage IT experimentation. • CASE EXAMPLE: Aetna Life and Casualty’s Business Champions

  11. CIO Responsibilities — Governing

  12. CIO Responsibilities — Investing • Companies face more IT opportunities than they can fund, so prioritizing projects has become an important issues. • CASE EXAMPLE: AXA Financial

  13. CIO Responsibilities — Investing • Benefits Come More From the Discussions Than the Prioritizations. • Put Projects into Categories Where They Are Comparable. • Address Project Risks. • Do Prioritization Quarterly, and Apportion Your Budget Accordingly. • Be Consistent.

  14. CIO Responsibilities — Managing • Methodology to help companies manage technological change • CASE EXAMPLE: Rexam

  15. Conclusion • “We used to do it to them.” • “Next, we did it for them.” • “Now, we do it with them.” • “We are moving toward teaching them how to do it themselves.”

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