Business Driven Information Systems 2e

1. Business Driven Information Systems 2e CHAPTER 12 GLOBALIZATION, INNOVATION, AND 21ST ORGANIZATIONAL TRENDS

2. Chapter Twelve Overview SECTION 12.1 - GLOBALIZATION Global Business Strategies Global Enterprise Architectures Global Information Issues Global Systems Development SECTION 12.2 - 21ST CENTURY ORGANIZATION TRENDS Innovation: Finding New Social Entrepreneurship: Going Green Social Networks: Who’s Who Virtual Worlds: It’s A Whole New World

3. SECTION 12.1 GLOBALIZATION

4. LEARNING OUTCOMES 12.1 Explain the cultural, political, and geoeconomic challenges facing global businesses 12.2 Describe the four global IT business drivers that should be included in all IT strategies

5. LEARNING OUTCOMES 12.3 Describe governance and compliance and the associated frameworks an organization can implement 12.4 Identify why an organization would need to understand global enterprise architectures when expanding operations abroad

6. LEARNING OUTCOMES 12.5 Explain the many different global information issues an organization might encounter as it conducts business abroad 12.6 Identify global system development issues organizations should understand before building a global system

7. GLOBALIZATION Traditional forms of business are simply not good enough in a global environment Many challenges that must be confronted to succeed in a global business environment including: Cultural Political Geoeconomic (geographic and economic)

9. Cultural Business Challenges Cultural business challenges include differences in… Languages Cultural interests Religions Customs Social attitudes Political philosophies

10. Cultural Business Challenges A company should ask a few key questions when creating a global website: Will the site require new navigational logic to accommodate cultural preferences? Will content be translated? If so, into how many languages? Will multilingual efforts be included in the main site or will it be a separate site - with a country-specific domain?

11. Cultural Business Challenges A few key questions a company should ask when creating a global website (cont…): Which country will the server be located in to support local user needs? What legal ramifications might occur by having the website targeted at a particular country, such as laws on competitive behaviors, treatment of children, or privacy?

12. Political Business Challenges Political business challenges include: Numerous rules and regulations surrounding data transfers across national boundaries (especially personal information) Tax implications Hardware and software importing and exporting Trade agreements

13. Global Geoeconomic Business Challenges Geoeconcomic - refers to the effects of geography on the economic realities of international business activities Even with the Internet, telecommunications, and air travel the physical distances covering the globe make it difficult to operate multinational business

14. Global Geoeconomic Business Challenges Understanding the cultural, political, and geoeconomic business challenges is a good start to understanding global business Business managers must understand four primary areas Global business strategies Global enterprise architectures Global information issues Global systems development

15. Global Geoeconomic Business Challenges