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Simulation and the Learning Organization

Simulation and the Learning Organization. Rob Bateman. History. Relentless progress since 1964 Simulators >>> Less programming Mainframes >>> Laptops Animation Range of applications Flowcharting Optimisation Project & portfolio management. Challenges. Cost (not ROI) Time

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Simulation and the Learning Organization

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  1. Simulation and the Learning Organization Rob Bateman

  2. History • Relentless progress since 1964 • Simulators >>> Less programming • Mainframes >>> Laptops • Animation • Range of applications • Flowcharting • Optimisation • Project & portfolio management

  3. Challenges • Cost (not ROI) • Time • Data collection (& analysis)

  4. Advantages • Complexity • Dynamic • Variability • Animation

  5. Our Objective? Finding the (optimal) answer AND…

  6. Our Objective? Finding the answer AND Learning about the system (and ourselves)

  7. Our Objective? Peter Senge (1990) – The Fifth Discipline: The Art & Practice of the Learning Organization Learning underlies our ability to change Not new – Argyris, deGeus One person not enough (a Ford, Sloan or Watson) Knowledge management

  8. Learning Organizations - Elements • Prisoners of our own thinking and experience • Our behavior not consistent with our theories • Mental models or “theories in use” • Tacit (below the surface) • Einstein: Our theories determine what we measure

  9. Learning Organizations • Organizations that are able to change • Change requires organizational development • Overlooked (team building/cooperation) • Force mental models into the open – expose assumptions

  10. A New Look at Simulation • Learning tool (“80% of the value” Pritsker) • Foster understanding, participation, dialogue • 5 Levels • Teaching new processes • Teaching new concepts • Facilitating participation • Empowering people • Expert-Local interaction

  11. Teaching New Processes

  12. Teaching New Concepts

  13. Enabling Participation

  14. Empowering People (Covey: Voice)

  15. Building Shared Vision • Taking a step back – process focus (“No, the decision process”) • City Design • Land Use Decisions • Visualization >>> simulation (advantages)

  16. Progress comes through… • “…getting out of our boxes.” Arbinger Inst. • Serious consideration for the input of others • “…that’s what I have been trying to tell you.”

  17. Progress comes through… • “…getting out of our boxes.” Arbinger Inst. • Serious consideration for the input of others • “…that’s what I have been trying to tell you.”

  18. Progress comes through… • “…getting out of our boxes.” Arbinger Inst. • Serious consideration for the input of others • “…that’s what I have been trying to tell you.”

  19. A Cool Tool • Nagel “emancipatory operations research” • Mueller-Merbach – interdisciplinary teams • OR is about integrating knowledge • Inform, enlighten

  20. Building Shared Vision Taking a new look at the process Get the answer Implementing the answer Building the organization

  21. Simulation and the Learning Organization Questions??? robb@promodel.com

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