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NEECOM May 2013

NEECOM May 2013. Results of the End-User Survey. The Agenda. What is the state of EDI today and where is it headed? Research sponsored by NEECOM and RVCF with support from EDI Specialists We asked what are companies doing to: Cope with ever-scarcer expertise and resources

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NEECOM May 2013

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  1. NEECOM May 2013 Results of the End-User Survey

  2. The Agenda What is the state of EDI today and where is it headed? Research sponsored by NEECOM and RVCF with support from EDI Specialists We asked what are companies doing to: • Cope with ever-scarcer expertise and resources • Respond to increasingly complex integration and higher volumes • Leverage technology and service options to achieve full trading-partner integration • Address the needs of the profession

  3. How we support our company’s goals

  4. Someone has to manage all this!

  5. And All of this!

  6. And Yet…. No EDI plans. Just reactionary. Almost half have no formally articulated plan

  7. Challenges Remain • Trying to keep up with new software purchases and installations • Workload due to understaffing • ERP processes that don't meet customer requirements • Upgrading to new versions of software; it takes too long and is complex; many partners don't have true test systems • Shifting priorities

  8. Evolution of the Compliance Manual Data Management: Integration Standards, Data Formats Recall Requirements and Procedures IT Security Requirements IP Protection Financial: Invoicing Instructions, T&Cs Documentation Requirements: ASN, Bill-of-Lading, Manifest, Packing Slip Disaster Recovery/ Business Continuity Requirements Insurance Requirements Transportation: Freight Terms, Routing Guides, Dock Scheduling, etc. Supplier Diversity Compliance Manual Barcoding, RFID, Labeling, Ticketing Requirements Labor Standards Carton, Pallet and Packing Specs, by item type/ location. Environmental Standards Chargeback Penalties and Fees Packaging Requirements (e.g. Floor-ready Hangers) Dispute Resolution Process

  9. Budgets are Tight!

  10. Yet for many, there is still time for development and education

  11. Some are addressing those issues …and some are not

  12. Respondents Company Size 43% in leadership 27% management

  13. Good Industry Representation

  14. But interesting differences in technology usage • Goal alignment: balanced foundation + • Sales growth—somewhat evenly distributed • Consolidation of Acquisitions—more workflow • New Product/Service—more workflow • Industry • Healthcare—more workflow/less XML • Retail—more XML • CPG/channel—more AS2 • CPG multi-channel—more XML

  15. Technology Purchase Plans • EDI • Cloud-based integration • B2B/System-to-system • MFT

  16. Areas of Growth in the Ecosystem Cloud BPM Middleware Analytics Compliance EDI VAN Secure/Managed File Transfer Security And Encryption Low Growth Medium Growth Legend: High Growth Relative Size

  17. There’s so much more to do!

  18. What the Enterprise Wants…. Product Collaboration Data Standards and Synchronization Cash Management Facets of SVoT Supply Chain Packaging Product Locations and Custody Single Version of the Truth – On-time, all the time….

  19. Visibility can be ‘sold’ as a strategic requirement

  20. In the Future

  21. The New Era of Business and Information Models Information Models Business Models Distributed Consumption and source markets in play anywhere in the world, anytime Network-Centric Highly interoperable landscape of data, computing, and application services spanning organizational and personal boundaries, with many formats and protocols Flexible and Efficient A shift from pure efficiency models to operating models that perform under extreme conditions (i.e. resiliency) On-Demand Universal Interface Innovative services accessed only when needed, accessible from any device Virtual Integration Highly-outsourced approach with shared services and functions working together as one,seamless organization Extended Enterprise Ecosystems Process-oriented solutions that operate seamlessly across company boundaries and consumer communications with highly synchronized data Safe & Secure Demonstrate process control over an extended supply network to reduce risk and ensure authentication and authorization of products (HIPAA, Conflict Minerals, Identity) Authenticated-Monitored Companies will transform their operations to capture, manage and verify track and trace, sense, and serialize

  22. And… Know EDI, ERP, Servers, Integration Know UI, Cloud, Mobile, Social

  23. More than two thirds are at risk!

  24. The world without us

  25. Implications Workforce turnover There are risks…

  26. Implications Demand for new approaches and technologies There are risks…

  27. The world without us

  28. So what will be our future?

  29. …entrenched responses, even when noticed, are hard to change. A shift…requires retraining, intuition or reshaping habits of the mind…the consequences are not always immediate or predictable…. Howard Margoles—Paradigms and Barriers

  30. Questions? Discussions, statement or points of view? www.clresearch.com

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