ICT Services
Our ICT services provide a comprehensive solution to historical challenges faced by unskilled local managers in IT. By offering a single point of contact for all IT needs, we deliver technical support, hardware and software purchasing, and installation services. Our strategic design goals emphasize uniformity, security, and tailored solutions that free up valuable time for managers and staff, enhance reliability, and ensure effective disaster recovery. Looking ahead, we aim for seamless integration into CJSM and extend our network across all offices.
ICT Services
E N D
Presentation Transcript
History • What do we provide • Design Goals • Benefits • Future
History • Unskilled local managers have to handle all I.T. issues • Sourcing, purchasing & installing new equipment • Managing and testing backups • Resolving technical problems • Expensive outsourcing contracts • 80 + different ways of doing the same thing • No strategic view • Chaotic management and support
What do we provide? • Single point of contact for all IT services • Technical support • Hardware & software purchasing • Installation • Networking • Advice & guidance • Negotiation with other local services • Email and network services • Strategic negotiation
Network design goals • Complete service • Fully managed • Effective support • Uniformity • Secure • Built in fault tolerance • Tailored solutions where necessary • Low cost • Scalable
Benefits • Managers and staff time freed up • Reliable • Access from anywhere incl. mobile access • Effective disaster recovery • Support costs reduced • Corporate identity
Future • Integration into CJSM • Finalising ADT with City of London • Extend network to all offices
