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Attracting and Retaining Older Workers

ACH Group, established in 1952, focuses on promoting good lives for older individuals through innovative health and community services. This involves creating fulfilling job opportunities, particularly for older workers, who make up a significant portion of our workforce. With programs aimed at retention and attraction—including career planning, health initiatives, mentoring, and flexible working arrangements—we recognize the value of experienced staff in delivering critical care and support. ACH Group is committed to fostering a positive work environment that enhances the quality of life for both employees and clients.

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Attracting and Retaining Older Workers

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  1. Attracting and Retaining Older Workers Jane Mussared 2 June 2011

  2. ACH Group is about Good Lives A good life is - • Unique - No life has ever been lived before and it won’t be lived again • Mine – I am my own boss and I make my own decisions.  I am in control of my life • Optimistic – it has a sense of future and hope • Companionable – it involves a variety of relationships with other people • Full of everyday things - the daily rhythms, routines, experiences and emotions that are part of life at any age • Belonging – to give and take and to enjoy the fullness of life • About interests and passions - like sport, art, music, faith, eating and drinking, volunteer work etc • As healthy as it can be

  3. Who is ACH Group? • Started in 1952 • Adelaide, Murray Mallee, Fleurieu and Eastern Melbourne • Health, Community, Residential and Housing services • 2,370 In Home Care places • Specialist dementia services • Specialist health services for older people • More than 800 respite and social support places • 900 retirement housing units (700 in SA and 200 in Victoria) • 525 residential places

  4. Our Workforce • 1664 staff • FTE 922 • 87% female • About 85% in direct service roles

  5. Are older staff important to us? Yes! • Oldest staff and highest proportion of older staff are in our direct service (not Corporate) areas • Older staff stay longer – 81% of our staff with more than 5 years of service are aged over 45 years • Average age in 2011 is 45, almost 70% are aged 41+, a quarter are aged over 55 • Critical areas of nursing and care work • Injury claims by older people proportionate to their representation in our workforce

  6. Retention Strategies • New Roles/Career Planning • Health Checks • Health Initiatives • Re-induction • Working Carers • New emphasis on manual handling training • Recognition (Japanese Study Tour) • Mentoring opportunities

  7. Attraction Strategies • Return to work parents • 3rd and 4th careers • Variety of roles and arrangements • Attraction to good lives mission and culture - chance to make a difference

  8. Future Strategies • Workforce Plan currently in development • Understanding and using our data • Mentoring roles for older staff • Strategies to support intergenerational solidarity • “Stay working” conversations • Learning opportunities re ICT • Social Networking

  9. Jane MussaredGeneral ManagerInnovation and DevelopmentACH Group22 Henley Beach Road Mile Endwww.ach.org.au

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