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GBA 573 Final Project By Robert Ferschen

GBA 573 Final Project By Robert Ferschen. QUALCOMM Stadium July 10, 2003. Project Overview. Installation of hard-wired consoles in each of the seats of the Qualcomm Stadium (71.500 seats) The new system provides: Access to Internet Online Voting

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GBA 573 Final Project By Robert Ferschen

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  1. GBA 573 Final ProjectBy Robert Ferschen QUALCOMM Stadium July 10, 2003

  2. Project Overview • Installation of hard-wired consoles in each of the seats of the Qualcomm Stadium (71.500 seats) • The new system provides: • Access to Internet • Online Voting • Snack bar ordering • Access to real-time statistics • Ability to view instant replays

  3. Feasibility Analysis • Project Statement • Enhance experience when attending events in Qualcomm Stadium • Objective • To allow patrons of Qualcomm Stadium to access online information • To have an interactive experience • To attract more people to attend events at Qualcomm Stadium

  4. Feasibility Analysis • Project Scope • Online voting, snack bar ordering, instant replays, real-time statistics, instant messaging • Time: completed by February 2004 • Cost: within budget ($491.800)

  5. Expected Cost & Benefits

  6. Project Risks • Software is not fully developed or not user-friendly • Patrons do not accept new system • Costs higher than stated in budget plan due to unforeseen events

  7. Measures of Success • 10% of patrons use the new system • Event attendance increases by 3% • Staff costs reduces by 5% • Snack orders increase by 10% • Hits to website increase by 7% • Evaluation techniques: Surveys, Interviews before and after events, Observations

  8. Implementation • Timeline: July 2003 – February 2004 • Stages • Project requirement document • Vendor selection • Project implementation • Training • Test phase

  9. Final Analysis • High implementation costs • Will the system be accepted? • Enhanced stadium experience • Increased patronage • Increased snack orders • Reduced staff costs

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