Email Best Practices

Email Best Practices Perfecting Email Generalities

How important is writing an effective email? • Do not just push send- may sure your message is clear • Challenge- • Due to cultural differences- reflecting the proper level of formality • Always show respect, but level of formality may be set by the situation or the receiver of the message

Do’s & Don’ts of sending email • Don’ts: • Ask a question in the subject field • Assume a new contact will recognize your email address • Use subject field to reminder them why you are writing to them • Do’s: • Include a brief and descriptive phrase about content • Use proper capitalization, grammar, sentence structure, greeting, & closing. • Think about the tone • Change the subject heading to reflect a change in conversation’s focus

Importance of tone in email • Tone – the way receiver “hears” your message. • Remember, the receiver cannot see you or your body language in email • Importance of tone cannot be understated- it lays the foundation for future communication- in person or continued through email.

Tips for writing effective emails • The following video gives the A B Cs of writing effective email. http://youtu.be/B0eQi8F3Iu4

Email Best Practices

Email Best Practices

Presentation Transcript

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