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RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES

RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES. Public Utility Law Project of New York, Inc. 194 Washington Avenue, Suite 420 Albany, NY 12210 Phone: 518-449-3375 800-255-7857 Fax: 518-449-1769 Website: www.pulp.tc May 2009.

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RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES

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  1. RESPONDING TO SUBMETERING PETITIONS AND IMPLEMENTATION ISSUES Public Utility Law Project of New York, Inc. 194 Washington Avenue, Suite 420 Albany, NY 12210 Phone: 518-449-3375 800-255-7857 Fax: 518-449-1769 Website: www.pulp.tc May 2009

  2. Tenants Facing Submetering

  3. ORGANIZE & PLAN • Tenant Association, Tenant Committee; or Contact Person • Identify experts • Identify elected officials • Identify counsel

  4. GET THE FACTS Resident Population Demographics • Rent regulation status • Rent subsidy programs with utility allowances

  5. GET THE FACTS Building Characteristics • Electric heat • Landlord owned major appliances • AC, Refrigerator, Cook stove, Dishwasher, Water Heater • Thermal efficiency of building • Roof, Windows, doors, wall insulation

  6. GET THE FACTS Regulatory Time Frame • Landlord’s petition to submeter • SAPA Notice/Comment Period • Landlord’s notices & informational meetings

  7. ACTION • Provide submetering education to tenants • Contact elected officials

  8. ACTION • Submit timely written comments to PSC • Thermal efficiency of building • Landlord-owned appliance efficiency • Rent-regulation and utility allowance status • Public assistance payment acceptance • Request public hearing

  9. ACTION • Take discovery • Building and apartment monthly usage data • Building usage data and bills, past 3 years • Communications: with DPS staff; NYSERDA • Building energy efficiency evaluations • Blind, disabled, elderly, life support residents

  10. ACTION • Monitor PSC Meeting Agendas • Other agencies (DHCR, Housing Subsidy Agencies)

  11. ACTION • Monitor shadow billing • Stays, rehearing, vacatur if PSC Order is issued

  12. Tenants Already Submetered

  13. ORGANIZE & PLAN • Tenant Association, Tenant Committee; or Contact Person • Identify elected officials • Identify counsel

  14. LEASE AMENDMENTS • Check lease provisions for electric charges being deemed additional rent • Check lease provisions for: • Landlord’s complaint procedures • Notice of PSC complaint resolution • Method of rate calculation • Rate cap

  15. MONITOR RATE CAP • Use PULP bill calculator monthly • Check for excessive late fees

  16. Public Assistance • Landlord acceptance of: • HEAP & Emergency HEAP • Home Energy Allowance & Supplemental Home Energy Allowance • Fuel-For-Heating Allowance • § 131-s Emergency Utility Allowance

  17. METERING ISSUES • “crossed wires” and shared meters,

  18. METERING ISSUES • Meter accuracy

  19. METERING ISSUES • High or erratic electric consumption

  20. File Unresolved Complaints with PSC

  21. PSC Complaint Process • 1-800-342-3355 (Shut-offs) • 1-800-342-3377 (Billing disputes)

  22. PSC Complaint Process • Get complaint number • If dissatisfied, seek informal review or informal hearing • Appeal decision to PSC

  23. ACTION • Seek re-hearing of PSC submetering approval order • Contact elected officials • Contact counsel

  24. ACTION • Take discovery • Building and apartment monthly usage data • Work papers supporting shadow bills • Building usage data and bills, past 3 years • Communications: with DPS staff; NYSERDA • Building energy efficiency evaluations • Blind, disabled, elderly, life support residents

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