Sharepoint Online Standard Technical Overview

1. Sharepoint Online Standard Technical Overview

2. Our Vision Create experiences that combine the magic of software with the power of Internet services across a world of devices. DESKTOP ENTERPRISE ONLINE DEVICES

3. Power of Choice: Software + Services User Managed IT /Partner Managed “Live” “Online” On-premises Uniform Service Individuals/SOHO Ad-supported/Subscriptions Most Flexibility and Control Organizations Subscriptions/Licenses Cloud Based Services Enterprise software delivered as a service “Desk-less” offering for users with limited needs Rich, enterprise software providing the most capability Consumer or SOHO focused offering Provided by Microsoft Provided by Microsoft (or a partner) Run by Customer Phones PCs Browsers

4. Microsoft Online Services Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners New Microsoft Online Services: Business Productivity Online Suite

5. SharePoint Online Highlights • SharePoint Capabilities • Collaboration • Portal • Enterprise Content Management • Search • Business Process Forms • Business Intelligence • Platform & Extensibility • Security and Availability • Data Center • Access Control & Anti-virus • Multi-layer Data protection • Data Backup • Support & Service Level Agreement • Flexible Deployment • Online & on-premises coexistence • Data migration • Standard and Dedicated • User Segmentation • Simplified Management • Unified administration center • Single Sign On • Always up to date software • Recycle Bin

6. SharePoint Capabilities • Power of Choice User Subscription License (USL) gives access rights to SharePoint Online and gives CAL rights to SharePoint Server on premises SharePoint deployment choice by site collection • Branch Office HQ

7. SharePoint Capabilities • Collaboration • Platform for sharing information and working together in teams, communities and people-driven processes Online & Server Server Only • Calendars • Document Collaboration • Standard Collaboration Site Templates • Email Integration • Email alerts & Notifications; Access Requests • Surveys • Task Coordination • Issue Tracking • People and Groups • Standard Collaboration Site Templates • Standard Meeting Site Templates • Email Integration • Mail enabled Lists • Social Networking Web Part • Real Time Presence and Communication

8. SharePoint Capabilities • Portal • Connect your people to business critical information, expertise, and applications Online & Server Server Only • Audience Targeting • Target a SharePoint Group • Content Syndication (RSS Feeds) • Mobile Support1 • User Profiles and the Profile Store • Profile Synchronization • Directory Import • Privacy & Security • Site Manager • Audience Targeting • Target a Distribution Group • Create Audiences • Aggregate Web Parts • Documents Roll-up Web Part • User Profiles and the Profile Store • Ability to edit profiles or fields • My SharePoint Sites List • My Site Personal Site • Colleagues and Membership Web Parts 1. No support for windows mobile devices

9. SharePoint Capabilities • Search • Unlock information, Find people, and Locate expertise in the Enterprise Online & Server Server Only • Configurable Scope • Security Trimmed • Search within a site collection • Administration & Management • Advanced Search • Business Data Search • Cross Site-Collection Search • Enterprise Content Sources • Indexing Controls • People Search • Search Filters • Web Parts • WSS Search

10. SharePoint Capabilities • Enterprise Content Management • Extends content management to every information worker through integration with familiar tools like the Microsoft Office system Online & Server Server Only • Content Authoring and Publishing • Document Action Bar • Document Information Panel • High Fidelity Web Sites with Consistent Branding • Navigation Controls • Page Layouts • Retention & Auditing Policies • Document retention and expiration policies, • Highly customizable policies • Workflow process to define expiration • Access control and security • Tracking • Slide Libraries • Three State Workflow • WYSIWYG Web content editor • Content Staging and Deployment • E-mail content as records • Integration with MS Information Rights Management • Legal Holds • Retention & Auditing Policies • Logging of all actions on sites, content, and workflows • Audit Log Reporting • Other Standard Business Document Workflows • Standard Enterprise Site Templates • Site Variations • Standard Publishing Site Templates

11. SharePoint Capabilities • Business Process Forms • Built-in workflow templates to automate approval, review, and archiving processes Online & Server Server Only • Compatibility Checker • Custom Workflow Design with Office SharePoint Designer 2007 • Form Import Wizard • Forms Library • Integrated Deployment Model for "no-code" Forms • Browser-based Forms • Centralized Forms Management & Control

12. SharePoint Capabilities • Business Intelligence • Get up-to-date information at work, collaborate, and make decisions, whether it's on the desktop or over the Web Online & Server Server Only • Business Data Actions • Business Data Catalog • Business Data Web Parts • Data Connection Libraries • Filter Web Parts • Integrated Business Intelligence Dashboards • Key Performance Indicators • Spreadsheet Publishing • Web-based Business Intelligence Using Excel Calculation Services

13. SharePoint Capabilities • Platform Online & Server Server Only • Integration with MS Office 2007 —Access/Excel/PowerPoint/Word • Integration with MS Office Outlook 2007 • Integration with MS Office SharePoint Designer 2007 • Anonymous Access • Partner (Extranet) Access • Language Packs • Multiple site collections with a managed path • Site Usage Reporting • Vanity Domains

14. SharePoint Capabilities • Extensibility Online & Server Server Only • SharePoint Designer • Create no-code workflows • Customize content types • Taxonomy and branding via master pages and layout • Site templates • XSLT • JavaScript • Info Path • Use InfoPath to design forms for workflows (with client) • Data View Web Part • Mashup, filter, roll-up and render SharePoint data or data from external Web Services • SharePoint Web Services • Access and manipulate SharePoint files and data remotely • Server Side Code • Deployed features or solutions • Pluggable auth providers • Custom Web Parts • Site definitions • Coded workflows • Info Path forms with coded business logic

15. SharePoint Capabilities Summary • Integrated business intelligence dashboards • Key performance indicators • Filter web parts • Integrated flexible spreadsheet publishing • Share manage and control spreadsheets • Web-based business intelligence using excel services • Data connection libraries • Business Data Catalog • Business data web parts • Business data actions • Report center • RSS Content Syndication • Privacy & security • Audience Targeting (by group only) • Site and document aggregation • Site Manager • ActiveSync based Mobile Device Support • SharePoint sites and Documents Roll up web parts • Client integration • Integration with SharePoint designer (except site backup and restore) • Standard Site templates • Wikis, Blogs, Team Site, Document Workspace, Blank • Basic meeting workspace • People and groups lists • Calendars • Email Integration • Task Coordination • Surveys • Document Collaboration • Issue Tracking • 20 Site Admin Templates (of the 40 fantastic forty) • Document Information Panel • Document Action Bar Document Information Panel • Retention and Auditing policies • Navigation controls • Content authoring and publishing • Page Layouts • Site variations • Slide Libraries • Document Management Site Templates • Search in a site collection • Forms libraries • Three state workflow • Custom non-code workflows • Multiple Site Collections per customer • Manage Site Collection Features and quota • Microsoftonline.com domain • Separate host-header per site collection • Authenticated access only • Off-boarding of customer data • Security-trimmed site list on company home page • People search • Business Data Search • Enterprise content sources • Cross site-collection search • Admin & Management • Indexing Controls • Business Document Workflow Support (Approval, Collect Feedback, Collect Signatures, Disposition Approval, Group Approval, Translation Management Workflow) • Custom code workflows • Browser based forms • Centralized forms management and control • Design once development model • Form import wizard • Integrated deployment model for no-code forms • Compatibility Checker • Document Management Site Templates • Content staging and deployment • Standard Enterprise and Publishing Site templates • Policies, auditing and compliance • Records Repository • Email content as records • legal holds • Integration with Microsoft information rights management (IRM) • WYSIWIG Web Content Editor • Social Networking Web part • Real time presence and communication • Standard Meeting Site Templates • Blank, Decision • Social, Multipage Meeting Workspace • Mail enabled lists • 20 Server Admin Templates (of the fantastic 40) • Vanity domains • managed path information architecture • tenant admin across site collections • Portal Site Templates • Audient Targeting • Distribution Group • Create Audiences • My Site Personal Site • Site Directory • Colleagues and memberships web parts • User Profiles import • Profile synchronization • Directory import • Windows Mobile Device Support for IE • Extranet Access • Anonymous Access Online & Server Server Only

16. Security and AvailabilityData Center Security It starts with the data center • Data Center within a Data Center • Motion sensors • 24x7 secured access • Biometric controlled access systems • Video camera surveillance • Security breach alarms

17. Security and AvailabilityAccess and Virus control • Authentication and content encrypted via HTTPS • Strong user passwords • Forefront for SharePoint (Server side anti-virus – Microsoft Antimalware Engine, Kaspersky Antivirus Technology, Norman Virus Control, Sophos Virus Detection • Data separation between organizational units through strong security boundary of Site Collections • Active Directory (AD) provides highly secure and reliable user management

18. Security and AvailabilityMulti-layer Data Protection • Geo-redundant datacenters • N+1 architecture • 9 layers data security • CyberTrust certified • Secure access via SSL • ITIL/MOF operational practices Filtering Routers Firewalls Intrusion Detection System System Level Security Application Authentication Application Level Counter-measures Virus Scanning Separate Data Networks Authentication to Data

19. Security and AvailabilityGeo-redundant Datacenters Netherlands China Illinois Ireland Europe Asia Japan North America Washigtonn India Virginia Singapore California Africa Texas Puerto Rico Central andSouth America Australia Current Online locations Proposed future Online locations Other Microsoft locations

20. Security and AvailabilityData Backup • SQL Mirroring • Raid 1+0 for content, search and logs • Data Protection Manager (DPM) backups • Backup and Recovery • Data backed up once a day • Backup retention for two weeks • Backup replication into secondary data center

21. Security and AvailabilitySupport & Service Level Agreement • 99.9% uptime • Up to 100% fee credit for missed SLA • 24x7 IT Pro Support Phone Support • Integrated electronic ticketing system to submit and check on issues

22. Simplified ManagementUnified Administration One portal for user management, license management, service setting and support

23. Simplified ManagementRecycle Bin • Items in the recycle bin are automatically deleted in 30 days. • If a user deletes an item from their recycle bin, it goes to the second stage recycle bin. • Only a site collection administrator can restore things from the second stage recycle bin. • Items in the second stage recycle bin are automatically deleted after 30 days. • Items in the recycle bin count against the user’s quota while items in the second stage recycle bin do not. • Recycle bin’s are PER USER except for the second stage recycle bin, which is per site collection.

24. Simplified ManagementEnd User Access Sign-In Tool (on your desktop) • Log in to the Sign-In Tool and access all your services without having to enter passwords • From the web • Go to https://home.microsoftonline.com • Log in with your credentials • Access with VPN

25. Flexible Deployment Migration • Third Party Migration Tools Available • Migrate sites, lists and libraries to SharePoint Online with full fidelity • Copy folder to SharePoint Online Explorer View

26. Flexible Deployment Standard and Dedicated Dedicated Standard • Single customer per architecture • Businesses greater than 5,000 seats • Optimize for 20,000+ • Customer needs most server features • Multiple customers, one architecture • Customer needs rapid deployment • No seat limit • Cost efficiency a key focus

27. Current Feature Future Release Offering Details (1) Features Standard Dedicated Features Standard Dedicated Collaboration Portal Search Content Management Forms 3 Standard does not include Blank Meeting, Decision Meeting, Social Meeting, Multipage Meeting Workspace 4 Standard does not include logging of all actions on sites, content, and workflows, audit log reporting 1Deskless available in both standard and dedicated versions 2 Standard does not include My Site Host, News Home Template, Internet Presence Web Site

28. Current Feature Future Release Offering Details (2) Features Deskless1 Standard Dedicated Business Intelligence Service Specific

29. Flexible Deployment Deskless Worker Low cost offering to users that does not have SharePoint capabilities today • Access to site collections designated as ‘deskless’. Following apply to these site collections1: • Cannot edit/write documents • Read-write access to Surveys, Wikis, Blogs and Forms • Set mail alerts • Search capabilities 1. Technically enforced in 10.1 release

30. Deskless workers can access only site collections that are designated as deskless (Enforced in 14). Following table applies to such designated site collections. SharePoint Online Deskless Worker Capabilities

31. Deployment Choices Dedicated standard

32. SharePoint Online Roadmap H1 2009 H2 2009/2010 • International Available • Deskless Worker • MOSS 2007 features in SharePoint Online* • InfoPath forms services • MOSS Enterprise OOB Workflows • Records Center & Archiving •  Excel Calculation Services •  KPIs and BI reporting • Web Parts and Templates •  Cross-site-collection search • Extranet (partner access) •  Internet • anonymous access • non-SSL • Vanity domain • MOSS WAVE 14 features in SharePoint Online • To be disclosed later * These features will be available over time beginning with the WAVE 14 release date

33. International Plan in 2009 Markets* • Australia • Austria • Belgium • Canada • Denmark • Finland • France • Germany • Ireland • Italy • Japan • Netherlands • New Zealand • Norway • Portugal • Spain • Sweden • Switzerland • UK * Markets subject to change Service Portal Languages • English • French • German • Spanish • Japanese Data Centers • United States • Dublin • Singapore • Amsterdam

34. Enabling Transition to Online Additional Step-Up USL Agreement USL Agreement New or Existing SA Agreement User Subscription License Software Assurance Credit for Software Assurance Step-Up User Subscription License with Perpetual Client Access License Services Are Licensed on a Per User Basis 34

35. Resources • Microsoft SharePoint Online External Web Site http://www.microsoft.com/online/sharepoint-online.mspx • SharePoint Online Service Description http://www.microsoft.com/downloads/details.aspx?FamilyID=1bef6a35-9785-4a0b-b227-387c0ee85a36&DisplayLang=en • SharePoint Online Standard Developers Guide http://www.microsoft.com/downloads/details.aspx?FamilyID=d007f35e-375c-4b11-bc40-bc9082bb224a&DisplayLang=en • Microsoft Office SharePoint Server 2007 http://office.microsoft.com/en-us/sharepointserver/default.aspx • Microsoft Windows SharePoint Services 3.0 http://office.microsoft.com/en-us/sharepointtechnology/FX100503841033.aspx • Excel Services Overview http://msdn2.microsoft.com/en-us/library/ms546696.aspx • Business Data Catalog http://msdn2.microsoft.com/en-us/library/ms563661.aspx • Enterprise Search http://www.microsoft.com/sharepoint/capabilities/es/overview.mspx

36. APPENDIX

37. Comparison– Value Prop, Licensing, Target Customer, Channel

38. Feature Comparison Collaboration

39. Feature ComparisonPortal 1. No windows mobile devices support

40. Feature Comparison Content Management 1. Integration with on-premises IRM only

41. Feature Comparison Search

42. Feature Comparison Business Intelligence

43. Feature Comparison Business Process Forms

44. Feature Comparison Service Specific 1. Metalogix tools supported

45. Comparison with OfficeLive Workspace • OfficeLive is about bringing small businesses online with a Web Presence and tools to manage their customers and marketing campaigns (OLSB), and about allowing individual information workers to share documents across the internet (OLW). • OfficeLive is sold direct by Microsoft. • Features - collaboration functionality, and only a subset. One site per customer, no wikis, no blogs, no surveys, no flexible views on things like calendar and task lists, no WSS alerts or RSS feeds (although they have some sort of custom alert infrastructure), completely custom and non customizable document collaboration UI. No portal functionality, no search, no workflow, no BI, no content management, no forms. SharePoint Online is about bringing SharePoint and all its power and flexibility for collaboration and intranet functionality (ultimately) to you as a service. Targeting mid-market and enterprises.

46. FAQ (1/3) • How does the shared service insure security of corporate data in multi tenant environment? • 9 layers of data security as described in BPOS core deck as well as SharePoint Online core deck. • When do you expect to have the "futures" from the Feature Comparison data which they provided us? • Expectation is to provide many of the futures as part of the 10.1 release (WAVE 14 based). • What, if any, impact to the cost will there be when those "futures" are built into the shared service? • The customer will be upgraded to the new release. At this point, we expect minimal impact. • The service description describes a 20 site collection limit.  If this flexible and how have other customers constructed their taxonomy around it? • We have discussed being flexible on this limit. If the need exists, we would need to understand the intended use and the customer would need to understand some performance issues around the portals. This is a case-by-case option that has not come up yet. • What is the process for restoring a site collection with your service?  How long does it take to complete a restore request generally?  Is back-up/restore defined at the site collection level, or at a more granular our coarse level? • We do not support back/restore via SharePoint designer. If you are asking for restoring files, you can use the recycle bin (described in SPO core deck). We do not currently offer recovery of a site collection if deleted by the customer. If items are corrupted, we will restore from backups.

47. FAQ (2/3) • How granular is the administration console? For instance, can you create an administrator that only has the ability to administer a defined site collection? • You can create site collection administrators that can only administer a single site collection or even sub site. The enterprise admin, however has control over everything. • Can we provide URLs in SharePoint that link outside? I am assuming they have any firewall issues containing URLs (like a Notes links to one of our Notes DB) • This should work. Clicking on an external link in a SharePoint online page will take you to that external site. • Custom workflows are vague...can they provide specifics of what's in and what's out • Any workflow that you can create via SharePoint designer that doesn’t require the use of custom code on the server side is supported. We also include the three-stage out of the box workflow • Extranet capability where we can have a third party access our SharePoint site? • Today, we simulate extranet access by creating a user in SPO for every external user. This is not ideal but that’s what we got. • How do you handle migration tools that may need to be loaded on the SharePoint server? • Our service works with tools from partners such as Metalogix. We do not support installing tools on the server. Metalogix works well with our service, but even it is not 100% supported because they have a service that needs to be installed on the server to preserve meta data.

48. FAQ (3/3) • How can we manage the URLs such that it remains the same whether we manage the site in house or with the hosting service? (Vanity domains) • Vanity URLs are not supported in our current release. • The challenge with redirecting through their routers, etc. is the SSL certificate. If your browser thinks you’re at Contoso.com and the certificate is for Contoso.sharepoint.microsoftonlne.com then you will get an alert. I have not heard of a successful solution here yet, but perhaps there is a solution. • Can it support custom business data workflows? • We do support custom workflows. However, if the question is about connections to on-premises business data sources, the answer is that customer would have to have a partner build a on-premises tool to pump the data into the service using a trusted subsystem model. We cannot reach into the customer site and pull the data. • What is the file size allowed in SharePoint Online Standard? • 50 MB. • Do we use ISA for authentication? • No. We use certificate based authentication in SharePoint Online Standard.

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