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The Dow Chemical Company

Reliability Must Become A Culture!. The Dow Chemical Company. SMRP/MARTS -Chicago Jeff Dudley Reliability and Maintenance Director The Dow Chemical Company. Question. What is Your Definition of Reliability?. Definition of Reliability.

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The Dow Chemical Company

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  1. Reliability Must Become A Culture! The Dow Chemical Company • SMRP/MARTS-Chicago • Jeff Dudley • Reliability and Maintenance Director • The Dow Chemical Company

  2. Question What is Your Definition of Reliability?

  3. Definition of Reliability THE ABILITY TO CONSTANTLY AND CONSISTENTLY MEET THE EXPECTATIONS AND COMMITMENTS TO YOUR STAKEHOLDERS

  4. Not an Initiative But a Culture It is a Journey….. A Culture Must Develop

  5. Develop a Constant and Consistent Culture Where most Organizations Fail… Highly Reliable Organization Don't This image is a work of a United States Coast Guard

  6. Highly Reliable Organizations  Reliability at the forefront •  Talk about it all the time •  Measures the Impact •  Only as strong as most unreliable partner

  7. Creating Personal Accountability 100% Involvement

  8. This is why it is so difficult I need to do something Someone needs to do something The Tough Choice

  9. Being Highly Reliable is … Not what you do How You do Everything

  10. It needs to be cross functional ALL HAVE TO BE HIGHLY RELIABLE Commercial Supply Chain Operations

  11. HRO translated to the business R M P V =   Reliability Margin Value Profit Highly reliable translates into Value (time & resources) which is converted to margin and creates increased profits.

  12. HRO translated to the business Reliability Margin & Profit Reliability VALUE HIGH RELIABILITY Time and Resources

  13. Contagious Response The act of minimizing unplanned events spreads Proactive Application

  14. Value created is exponential with patience Profits Dollars Years Patience

  15. Depends on where you start More Red More engagement Completely Reliable Chaos Freedom To act Active Resilient Proactive Reactive time Constant and Consistent Meeting Promises

  16. Patience to extract maximum value 5 to 7 Years

  17. Melting together of Culture and Technology Success You Need All Five for Success Culture Work Process Technology Total Involvement Patience

  18. Integration - Broadening our view Your Leadership

  19. Where it all starts and finishes Enterprise Reliability Drives Personal Reliability Personal Reliability Drives Enterprise Reliability Enterprise Reliability Starts with Personal Reliability Start Here Personal Reliability

  20. Some Successes Large continuous plants Small Batch Plants Other functions • Small Businesses • 95% reduction in cost of UPE • 5 years of time • Large Businesses • 70% reduction in cost of UPE • 5 years of time • Beginning on the Journey of becoming Reliable • 1 year Page 20

  21. ®Trademark of The Dow Chemical Company

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