40 likes | 148 Vues
Discover how to create a guerrilla marketing plan dedicated to achieving customer astonishment through exceptional service. This guide emphasizes the importance of listening to customers, defining what constitutes "superior service," and setting measurable standards of performance. Examine your company's service cycle and hire the right employees to ensure your team meets service excellence goals. Implementing these strategies can transform your customer relationships and elevate your brand.
E N D
Dedication to Service Goal: to achieve customer astonishment! How can you improve your service? • Listen to customers. • Define “superior service.” • Set standards and measure performance. • Examine your company’s service cycle. • Hire the right employees.