Star*Team Inner Circle Accountability Group & Training

Star*TeamInner Circle Accountability Group & Training Introductions Session 1 (v-0810)

Need Builders AND Consumers Learn effective Cold & Warm techniques Realistic Expectations based on activity Company Report – required to attend EVERY week Complete 30-days Complete Shaklee University Segments Set Up 100 PV AutoShip 80/20 rule applies to this class INNER CIRCLE Session 1 OVERVIEW OF STRATEGY Duplicate & Enroll your new team members into future IC classes!

INNER CIRCLE Session 1 Weekly Report Company Report to submit and report on each session: • New products used this week • Simple Points for Incentive Trip • # of Warm/Lukewarm Market Contacts this week • # of Referrals Obtained • # of Lead Dials, # of Prospect (HP/VHP) Dials • # Total Dials • Invited / Attended Strategy Event • Invited / Attended Open House Event • Number Sponsored & Total in Organization • PV/PGV last month • PV/PGV so far THIS MONTH Have realistic expectations based on your activity.

Sr. Director in 4-6 months Star Associate in 1-2 month Director in 1-3 months Sr. Director in 4-6 months Listen/Watch Mentoring Calls Do ½ the Activities = 4x the time INNER CIRCLE Session 1 OVERVIEW OF STRATEGY Duplicate & Enroll your new team members into future IC classes!

Expose to Overview CMF DVD’s Storm25 Involve in Learning More Details Strategy Event Pre-Launch Train to Duplicate Process / Inner Circle! INNER CIRCLE Session 1 Prospecting and Recruiting SPONSOR as GOLD (upgrade) Duplicate & Enroll your new team members into future IC classes!

Roadmap to Director and Beyond INNER CIRCLE Session 1 Need 2,000 PGV Points to promote to Director – Target is 1-3 months (100 minimum PV personal) PV = Personal Purchase Volume (You) PGV = Personal Group Volume (Your complete Group) Target is 5,000 PGV Points in 4-6 months. 2-3k should be from Business Builders in your group. Need to BE a Director with 2,000 PGV Points a month minimum and promote another person to Director to be a Senior Director. –Target is 4-6 months

Roadmap to Director / FastTRACK INNER CIRCLE Session 1 Need 2,000 PGV Points to promote to Director within 1-3 months You get 3 full Calendar Months from Sponsor date (eg: Sponsor in Jan = Your 3 FastTRACK months are Feb, March, April) 3 months @ 2,000 PGV You Get >>> Registration rebate for 2 to 2011 Global Conference in Washington DC

Roadmap to Sr. Director / FastTRACK INNER CIRCLE Session 1 Need to BE a Director with 2,000 PGV Points a month minimum and promote another person to Director to be a Senior Director. Your PGV = 5,000 2,000 of that is within the group of one of your Downline You promote that Downline to Director Must be promoted to Senior Director within 6 months from START month You get 6 full Calendar Months (eg: Sponsor in Jan = F, M, A, M, J, July 6 months @ 2,000 PGV (Director) AND 1 Director Leg You Get >>> $1,000 FastTRACK Bonus (Could also earn Car and Simple Points for incentive trip)

INNER CIRCLE Session 1 Weekly Report Company Report to submit and report on each session: • New products used this week • Simple Points for Incentive Trip • # of Warm/Lukewarm Market Contacts this week • # of Referrals Obtained • # of Lead Dials, # of Prospect (HP/VHP) Dials • # Total Dials • Invited / Attended Strategy Event • Invited / Attended Open House Event • Number Sponsored & Total in Organization • PV/PGV last month • PV/PGV so far THIS MONTH Have realistic expectations based on your activity.

INNER CIRCLE Session 1 INTRODUCTIONS Please tell us: • Your background • Your WHY • Your initial goals • Long-range goals NOTE: Your WHY and initial goals will change as you better understand the program

Watch the Dani Johnson video. Report on at least one tip/idea you learned that you will implement. Continue/Complete Shaklee University segments Schedule time to watch/listen to mentoring calls with Star*Team Business Leaders. (OJT) Continue/complete 30 Days of Health Submit Company Report online before next week’s IC Team Meeting. Do After Session 1 INNER CIRCLE Session 1 This week’s homework Successful people do…… …what unsuccessful people are not willing to do

! You are the 2%’rs Star*Team Inner Circle “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Recruiting

Star*TeamInner Circle Accountability Group & Training Recruiting Session 2

INNER CIRCLE Session 2 INTRODUCTIONS Company Report: • New products used this week • Simple Points for Incentive Trip • # of Warm/Lukewarm Market Contacts this week • # of Referrals Obtained • # of Lead Dials, # of Prospect (HP/VHP) Dials • # Total Dials • Invited / Attended Strategy Event • Invited / Attended Open House Event • Number Sponsored & Total in Organization • PV/PGV last month • PV/PGV so far THIS MONTH Have realistic expectations based on your activity.

INNER CIRCLE Session 2 PROSPECTING & RECRUITING TECHNIQUES IT’S ABOUT FREQUENCY & QUANTITY Success formula ACTIVITY done CONSISTENTLY over TIME = RESULTS If you know you would make $5 for every dial….. …… how many dials would you make?

INNER CIRCLE Session 2 PROSPECTING & RECRUITING TECHNIQUES • Cold Market vs. Warm Market • Cold Market = CMF for Business Partners, Storm25, DVDs • Warm Market = Customers/Member, Open House, DVDs Tools to Share: Advanced Resource Site (Session 4) Product: Your PWS, 30 Days of Health, DVDs, OH Event - Wed Business: Your CMF site, StarTeam Events Mon & Thurs, DVDs Tools Never Have a Bad Day

INNER CIRCLE Session 2 Power Bonuses… Don’t Wait to Start! • For your first THREE Full Months • (and 3 more months every time you reach a new Position from Director forward) • Each GOLD Ambassador ($299) you sponsor = 5 Simple Points • SuperGOLDs = 10 Simple Points • Each Distributor ($39.95 – Dist Welcome Kit) with 100 PV order within 60 days = 2 Simple Points • Each Member ($19.95 – New Member Kit) with 50 PV order within 60 days = 1 Simple Point • Each 15 Simple Points = $150 Power of Ten Bonus Check! • All PV must be completed within your first 3 full months. • These same Simple Points can also qualify you for Incentive Trips

INNER CIRCLE Session 2 The 3 P’s PEOPLE It IS a numbers business POSTURING You have the cookie PERSISTENCE Don’t assume the no really means no

INNER CIRCLE Session 2 The 4th P • Positioning • Healthy Home Consultant / Green Home Consultant • Safe Home Consultant • Healthy Child Consultant / Human Energy Consultant • Home Business Consultant • Anti-Aging Specialist

Roadmap to Director / FastTRACK Quiz INNER CIRCLE Session 2 Need ________PGV Points to promote to Director within __ months __ months @ _____ PGV = You Get >>> ________________________________________________________________

Roadmap to Sr. Director / FastTRACK Quiz INNER CIRCLE Session 2 Need to BE a Director with ____ PGV Points a month minimum and Promote _______ Director to be a Senior Director. Must be promoted to Senior Director within ___ months from Start __ months @ Director AND Promote ___ You Get >>> _________________________________________________________________

Do After Session 2 INNER CIRCLE Session 2 This week’s homework Successful people do…… …what unsuccessful people are not willing to do

! You are the 2%’rs Star*Team Inner Circle “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Drilling Down

Star*Team Inner Circle Accountability Group & Training Drilling Down Session 3

BUSINESS IS BOOMING! Incentive trip(s) … Here we come!

Rhythm of the business / Everyone wants to work one hour and make the income of working 50. But how many will work 50 to make the income of 1? That’s how you start! Belief Chart – start at 10! We start at 10 with Skill also! INNER CIRCLE Session 3 Inoculation From the Advanced Training DVD: Pat Hintze: Belief & the Importance of WHY

Belief & Why: Inviting people INNER CIRCLE Session 3 Let’s say you are starting a restaurant: • 10 people came in and didn’t like what you were serving? They never came back. Would you quit? • 2 people came and said, “I really like this…I’m coming back” and they never did. Would you quit? • No one showed up for 2 weeks. Do you quit? If you don’t get the results you’re looking for are you going to quit? Or are you going to do what it takes to figure out how to get the results you want?

INNER CIRCLE Session 3 Working both warm & cold market You go into a store and the salesperson asks you, “Can I help you?” What do you usually say? The minute you are perceived as a salesperson, you’ve lost the game. Don’t jump off the shelf. DO NOT answer unasked questions!!!

INNER CIRCLE Session 3 Drilling Down RULE: Before you give ANY solution, ask 5 questions Do not ASSUME the best/worst Do not ASSUME ANYTHING! RULE: You cannot say the word “Shaklee” (or offer a solution) until you’ve asked at least 5 questions.

Roadmap to Director / FastTRACK Quiz INNER CIRCLE Session 3 Need ________PGV Points to promote to Director within __ months __ months @ _____ PGV = You Get >>> ________________________________________________________________

Roadmap to Sr. Director / FastTRACK Quiz INNER CIRCLE Session 3 Need to BE a Director with ____ PGV Points a month minimum and Promote _______ Director to be a Senior Director. Must be promoted to Senior Director within ___ months from Start __ months @ Director AND Promote ___ = You Get >>> _________________________________________________________________

! You are the 2%’rs Star*Team Inner Circle “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Closing/Tools

Star*Team Inner Circle Accountability Group & Training Closing/Tools Session 4

INNER CIRCLE Session 4 Closing Non-Threatening questions: Does this looklikesomething you think you could do? OR What do you see as your next step? Vs. Do you want to sign up now? Product focus close: If there was something that could help you with your ________, would you want to know about it? RULE: You cannot say the word “Shaklee” (or offer a solution) until you’ve asked at least 5 questions.

INNER CIRCLE Session 4 Closing with Credibility Product Credibility.: Why not buy from Health Food Store? Good, Better, Best? Doctor doesn’t give you good, better, best options. MONEY OBJECTION on Products: If it doesn’t work, are you really saving money? Do you care more about cost or results? You can’t beat FREE!! (Member referral program = Open House, Storm25) RULE: You cannot say the word “Shaklee” (or offer a solution) until you’ve asked at least 5 questions.

INNER CIRCLE Session 4 Using Tools to Recruit • Business Path: • EXPOSE: • Evaluation (CMF presentation) / DVD’s • INVOLVE: • Star*Team Business Strategy Overview – see others doing this • UPGRADE: • Sponsor / Auto-ship • Retain (UPGRADE SOME MORE): • Client: 30 Days of Health, Open House (Earn Products for Free) • Biz: Training Check List, NDO, Inner Circle Expose, Involve & Upgrade

INNER CIRCLE Session 4 Using Tools to Recruit • Customers/Members: • DVDs • PWS websites / Advanced Resource Website • 30 Days of Health • Follow-up (1, 7, 14, 25 day) – Shaklee Auto-Ship offers for discounts • Webcast room (Live team events) / Open House • Member Orientation: Show them how they can get their products for free every month.“You have other benefits to your membership besides the discount. You’re not obligated to use any/all of them, but I’m obligated to let you know about them.”Gym analogy. Tools never have a bad day!

INNER CIRCLE Session 4 Using Tools to Recruit • Team Strategy Event • Invite Opportunity Prospects • Have Guests Arrive early • You may send a Private Message to the Presenter One line about them / Hot Button / What they want • Proper etiquette... Don’t type you are leaving, non-biz messages, weather, etc. • Open House Event (See the Calendar) • Invite Product Prospects AND Biz Prospects who want more info. Team Events are Scheduled Regularly. All you need to do is INVITE

INNER CIRCLE Session 4 Using Tools to Recruit Advanced Resource Site (Tour) Piece of the Action Flyer, PPT, pdf Changing Brands Presentation & Flyer Tools never have a bad day!

Roadmap to Director / FastTRACK Quiz INNER CIRCLE Session 4 1) Need ________PGV Points to promote to Director within __ months __ months @ _____ PGV = You Get >>> ________________________________________________________________

Roadmap to Sr. Director / FastTRACK Quiz INNER CIRCLE Session 4 Need to BE a Director with ____ PGV Points a month minimum and Promote _______ Director to be a Senior Director. Must be promoted to Senior Director within ___ months from Start __ months @ Director AND Promote ___ = You Get >>> _________________________________________________________________

! You are the 2%’rs Star*Team Inner Circle “The best way to predict the future is to create it.” —DR. FORREST C. SHAKLEE Next Week: Vision Casting

Star*Team Inner Circle Accountability Group & Training Vision Casting Session 5

Star*Team Inner Circle Accountability Group & Training