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HealthTrack

In El Paso County, Colorado Springs, the healthcare landscape includes multiple independent agencies but suffers from significant challenges. Clients are caught in a fragmented system, filling out paperwork at various locations without a clear understanding of their application statuses. The lack of a common network or medical records system hinders effective inter-agency communication and coordinated care. As we strive for 100% access and zero disparities, we must prioritize solutions such as community collaboration, improved application tracking, and culturally competent care to transform our vision into reality.

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HealthTrack

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  1. HealthTrack El Paso County, Colorado (Colorado Springs)

  2. Our Situation • Multiple independent agencies • Clients completing paperwork everywhere • No way to know status of pending applications • No common network • No common medical records system • Clients being seen in multiple agencies • No inter-agency communication Effective? No Coordinated Care? No Efficient? No

  3. Once it was our Vision--Now our Reality El Paso County Department of Health & Environment • Both Local Hospitals • city owned • private • Future • agencies: • Medical Society • (Project Access) • Pharmacy feed • Private Physician (Project Access billing feed; • Perhaps some • direct access) Faith-Based Clinics (1 now; 2 planned) El Paso County Department of Human Services (applications only) Community Health Centers (single agency, multiple sites)

  4. El Paso County Community Health Partnership HCAP Grant Unified CICP Application Benefit Management & Tracking Timely A/R Management Medicaid Tracking Recidivist The Goal: 100% Access and 0% Disparities Brochures Homeless HealthTrack HealthTrack Interpreter Training School- Based Health Center Coordination ED Diversion Chronic Disease Mgmt Cultural Competency Workshops Shared Care Protocol CATCH HealthTrack HealthTrack Sustainability Collaboration Pharmacy Healthy Workforce Expanded Health Care Delivery System Engage Business Community Continuum of Care HealthTrack HealthTrack CHC Physician Mini-Medical Record Provider Communication Community Education Physician Recruitment Clinical Redesign 5

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