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HealthTrack Promising Practice

HealthTrack Promising Practice. El Paso County, Colorado (Colorado Springs). Presented by: Ann Zielinski RN MS Community Health Planner El Paso County Department of Health & Environment. City M at CH Conference September 13, 2004. Our Situation. Multiple independent agencies

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HealthTrack Promising Practice

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  1. HealthTrackPromising Practice El Paso County, Colorado (Colorado Springs) Presented by: Ann Zielinski RN MS Community Health Planner El Paso County Department of Health & Environment CityMatCH Conference September 13, 2004

  2. Our Situation • Multiple independent agencies • Clients completing paperwork everywhere • No way to know status of pending applications • No common network • No common medical records system • Clients being seen in multiple agencies • No inter-agency communication Effective? No Coordinated Care? No Efficient? No

  3. Increased enrollment in public health insurance; Improved care for the uninsured and underinsured - timely, well-coordinated, culturally appropriate Increased cost recovery THE ULTIMATE GOAL IS FOR OUR COMMUNITY TO HAVE 100% ACCESS AND 0% DISPARITIES! Expected Outcomes of HCAP

  4. Once it was our Vision--Now it is our Reality El Paso County Department of Health & Environment • Both Local Hospitals • city owned • private • Future • agencies: • Medical Society • (Project Access) • Pharmacy feed • Private Physician (Project Access billing feed; • Perhaps some • direct access) Faith-Based Clinics (2 now; 1 planned) El Paso County Department of Human Services (applications only) Community Health Centers (single agency, multiple sites)

  5. HealthTrack Today • Operating in 7 partner agencies • Web-based • Robust SQL database • Server and System Administrator located at Public Health Department • Shared development with DHHA • Master Business Associate Agreement (HIPAA) signed

  6. Functionality • Application Tracking (CHP+, CICP, Medicaid) • Medical Visit History Summary • Track Charges Pending Determination • Community Statistical Data Collection • Inter-agency Communication • Project Access (in start-up) • Chronic Disease Management Pathway (planned) • Healthdoc (mobile platform – DHHA)

  7. 12 7

  8. 8

  9. Reporting • 8 Standard Reports • Most reports have multiple filtering options • Access restricted by role • Custom report capability • System Administrator can build report using Crystal Reports • Dynamic table selection • Option for background restriction to organization data only • Access restricted by role, organization, and/or individual

  10. Custom Reports

  11. Current Status • 51,975 clients • 22,448 applications • 31,956 benefits being applied for • 47,242 visits (still ramping up) • 21 clients have visited 3 or 4 of 5 organizations

  12. Demographics

  13. Understanding the Clients 13

  14. Analyzing Trends 14

  15. Contact Information • Ann Zielinski RN MS El Paso County Department of Health and Environment 301 S. Union Blvd. Colorado Springs, CO 80910 719-578-3245 AnnZielinski@epchealth.org • Craig Dahl Healthcare Practice Lead Interlink Group, Inc. 98 Inverness Drive East, Suite 150 Englewood, CO 80112 direct: (303) 542-7098 main: (303) 542-7100 Craig.Dahl@ilg.com

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