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Leslie M. Cruz. Administrative Management Professional. Highlights of Qualifications. Self-motivated and highly capable professional, with an education in business management
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Leslie M. Cruz Administrative Management Professional
Highlights of Qualifications • Self-motivated and highly capable professional, with an education in business management • Professional known for her knowledge of planning, delivery, and management of projects; as well as successful administrative, customer service and office management experience • Expert in Microsoft Office Applications to include document creation/modification using word; presentation creation/modification using PowerPoint; budget maintenance in Exel; database utilization using Access; and calendar and email management in Outlook • Strong analytical skills provide the ability to generate creative and workable solutions to problem situations • Can handle multiple projects productively • Excellent written and verbal communication skills
Career Highlights • Preparing the Land Information Warfare Activity (LIWA) Brochure for Publication • Planning and Coordinating the Partnering Meetings for the MBBR Project • Preparing Special Subject Briefings that were presented to high-level Department of Defense VIP’s • Preparing the Weekly Operational Update Briefing • Maintaining the Office for Two Division Director’s • Report Compilation and Preparation • Planning and Organizing Retreats • Supply Requisition and Management
Education • Toastmaster Leadership Training Workshop, August 2011 • Administrative Professional Conference/Training, April 2011 • Several Developmental Courses at GEICO Direct, 2003-2005 • AA, International Studies, 2002 • AA, General Studies, 2002 • Management Skills for Executive Secretaries, 1999 • Advanced Individual Training (AIT), 1994 • Diploma, Drummond High School, 1994
Awards/Recognitions/Offices Held • Vice President of Membership, Toastmasters, 2011-2012 • Graduated Magna Cum Laude, Northern Virginia Community College, 2002 • Phi Theta Kappa Membership • Army Achievement Medal, 2 Awards • Army Good Conduct Medal, 1 Award • Honor Graduate, Advanced Individual Training (AIT), 1994 • Honor Graduate, Drummond High School, 1994
Administrative Management • Compiled the Weekly Operational Update Briefing from input provided by eight operational divisions • Designed Special Subject Briefing products for presentation at the highest levels of the Department of Defense • Research assistance utilizing the internet and internal local area networks (LAN’s) • Maintained Personnel Rosters for 18 units worldwide • Compiled information from 17 subordinate units into quarterly reports • Served as a key member of a team that coordinated the annual worldwide training conference • Responsible for Accounts Payable Invoice management for a large construction project
Administrative Management • Coordinated and executed events that increased the communication, effectiveness, and mission readiness • Provided executive level administrative support while monitoring the daily office management activities • Produced professional quality media presentations, reports, papers and executive correspondence • Scheduled conference rooms and arranged space requirements, catering and entertainment for booked events • Inventoried, requisitioned and organized all office supplies • Accurate file management (hard copy and electronic files) • Processing and tracking human resource information and paperwork
Customer Service • Answered questions and provided information to employees regarding their benefits; coordinating with the Headquarter’s Office when necessary • Provided quality customer service to all clients • Utilized knowledge of Home Owner’s Insurance Policy’s to provide accurate information and recommendations on policy updates to all clients • Communication management; telephone calls and face-to-face interactions with clients and associates • Coordinated and organized the professional reception desk for an office hoteling company