Competitive Advantages

2. Who and Where we are Solutions Technology Competitive Advantages

3. Who are We # 1 in integrated software for Hotels and Resorts Technology for Hotels with a vision for the Future

4. Company Established in 1984 Capital 355.500 €, 475.000 USD International Headquarters: Av. Almirante Gago Coutinho, 70Lisboa - Portugal Offices Spain – Madrid Lithuania – Vilnius Colombia – Bogota Cuba – La Habana Portugal – Lisboa, Braga, Albufeira Madeira - Funchal Peru – Lima USA - Miami Staff Corporate Offices – 85

5. Services Installed Hotel Units (rooms) 16.200 Help Desk Services/year 8.100 Local Client Services /year Net Sales (Euro)

6. Installed Client Base Installed Client base 1800 Hotels 182.000 Managed Hotel Rooms Hotels Hotel Rooms Hotels

7. Where we are Portugal Spain Canarias México Panamá Colombia Belize Cuba Jamaica Lithuania Tunisie Cabo Verde Angola Mozambique Ethiopia Peru R. Dominicana S.Tomé Principe Brasil Belize Miami-USA 58% Europe 10% Africa 32% Americas & Caribbean Offices Distributors

8. Corporate Personality DEDICATION EXPERIENCE RELIABILITY INNOVATION

9. Partnerships

10. Newhotel Products Hotels and Resorts Points of Sale and Stocks Hotel Front-Office Multi-Hotel and Resorts Hotel Groups Central Reservation System Reservations Internet Reservations Telephone Call Accounting Interfaces Points of Sale Wireless POS Warehouses and Purchases Clubs and Cabarets Currency Exchange Accounts Payable ManagementTools Businesses and Tourism CRM & Marketing YieldManagement Manager Navigator QualitySurveys CreditControl Conventions and Events SPA and Wellness Golf Courses Condos and Time-Share

11. Hotel PMS Front-Office Reservations & Front-Office Group Reservations Check-in /Check-out Interactive Room Planning Promotions and Packages Night Auditor Wizzard Housekeeper ReportGenerator Forecasting Statistics Internet Reservations Revenue & YieldManagement

12. web.newhotel front-office Online Web Bookings Direct in Hotel webpage Web Channels Manager Direct Guest Reservations Agencies and Companies Web services based Back-Office Manager Sales Reports

13. web.newhotel back-Office

14. web bookings Engine Internet Reservations Engine Integrated Management of Quotes, Price and Offers of the Hotel and the Web Channels Online Reservations Electronic Payments Seamless Integration with the major IDS

15. Credit Control Accounts Receivable Account Statement Multi-currency Voucher Register Payment Requests Reminder letters Balance History Online Invoicing Interface Front-Office Interface Accounting Integration

16. Currency Exchange Exchange Post Multi-currency exchange Cashier Reports Calculation of Fees Taxes and rates Receipts Front-Office Interface Access to guest data

17. Points of Sale Restaurant and Bar POS Touch screen operation Room Charges Table accounts Split check Quick sale Cashier Control Happy-hour prices Multi-currency Reports and statistics

18. Portable POS Portable Terminal Wireless Remote Operation Kitchen orders Room Charges Table accounts Multiple salons Tickets and Invoices Multi-brand

19. Clubs and Cabarets Table Reservations Room Plan Tables and seats Auto-Assignment Packages and Menus Door Control Invoicing Sales Reports Fees Interface with POS

20. Stocks and Inventories Stock Control Food and Beverage Orders and Purchases Inventories Recipes Buffets and Banquets Cost/sale analysis Multiple Warehouses Automatic sales deduction Export to Accounting

21. Accounts Payable Accounts payable control Suppliers Files Overdue Invoices Account Status Automatic check issue Payments forecast Stock Interface Accounting Interface

22. Events & Conventions Conventions Meeting Rooms Event Planning Budgets Invoicing Additional Services Audiovisual renting Salespeople prodution Interface with Hotel Sales report Statistics & Forecast

23. SPA and Wellness Resource management Service reservations Daily Workplan Monthly and Weekly Plan Therapists Control Service Packages Client History Hotel+SPA Packages Sales and Invoicing SPA Point of Sale

24. Golf Courses Golf Reservations Tee-Time Time Point of Sale Golf Shop POS Golf course management Sales and Invoicing Player’s History Hotel Interface Voucher Control

25. Quality Surveys Survey design Quality Control Form Printing Statistical results Graphical Analysis Time Evolution Interface Hotel data Hotel Module Hotel Group System

26. Time-Share and Condos Contracts and Sale Status Ownership Management Fixed and Variable periods Maintenance Fees Welcome letters Owner’s Accounts Automatic reservations Space Bank & exchanges Hotel Management

27. Call Accounting Phone tarification Price setting Call Invoicing Open and Close lines Traffic analisys Graphical Reports Internal costs control Room charges Messages and wakeup calls

28. Hotel Interfaces Interface management Magnetic cards Access Control Phone Switchboard Pay TV and Video Mini-Bar control Energy control Internet Interface Passport Scanner Accounting Export

29. CRM and Marketing Client Profiles Archive management Partners Club History by Client Preference analisys Loyalty Points Automatic Mailings Marketing Campaigns Marketing Assistant

30. Manager Navigator Business Intelligence Management Control Easy to use Question-Answer Reports and Graphics ABC Analysis Statistics Forecasts Simulations

31. Manager Navigator

32. Multi-Hotel & Resorts Multi-Hotel management CRS - Central Reservation System Guest deviation Overbookings control Consolidated Reports Income, Occupancy Sales between Hotels Shared Services Booking Position

33. Hotel Chains Centralized management Remote control of Hotels Simplifies the operations Centralized rate management Creation of Promotions Central credit control Consolidated reports Integrated Statistics Eliminates duplications Reduces time and staff

34. Central Reservation System Central Office Multi-Hotel Reservations Circuit Operation Multiple Hotels Confirmation E-Mails Sincronization between Central and the Hotels Regional Planning Advanced Deposits Safety and Reliability

35. Technology # 1 in integrated software for Hotels and Resorts • Oracle Database • Service Oriented Architecture • Solution in microsoft.net and Windows32 • Programming Languages: C#, C++, VB, Delphi • Multi-level layering structure • Crystal reports generator • Windows, UNIX and Linux Servers support • Workstations: Windows 7, Vista, XP, terminal server • User interfaces: Windows and Internet browser • TCP/IP protocol and database integration • Integrated multi-applicational system

36. System Architecture Windows/Unix/Linux Server Oracle DatabaseTCP/IP Internal networkMulti-language POS touch screenInternet Booking engine Access to web channels Department integration Interfaces with Phones, Keys and other devices

37. Hotel chain Architecture Hotel Group private network TCP/IP communication High reliability services Central Reservation Systems Failure resistant Booking engine Internet reservations IDS channels Total Integration Corporate consolidation

38. Competitive advantages 1. Solid and reliable company with 25 years in the market 2. Large experience in specialized solutions 3. Technologically advanced and last generation architectures 4. International recognition and prestige of Newhotel Software 5. Over 1800 Installations running in different countries 6. The most complete family of integrated software in the market 7. Modular solution adapted to small and large units 8. Ability for the most advanced management requirements 9. Highly specialized and experienced staff 10. Technical Assistance guaranteed to cover more than 25 countries 11. HelpDesk available 24/7 12. Dynamic product strategy and futuristic vision 13. Global solutions, multi-currency and multi-language 15. Web Booking Engine for connection with Internet Sale Channels 16. Satisfied clients and references of large Hotels and International Groups

39. Permanent Support International HelpDesk 24 hours x 365 days local technicalsupportof 26 distributors and regional offices

40. Vision Statement Integrated hotel solutions for the Global World

41. www.newhotel.com