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Digital Solutions for Customer Satisfaction and Loyalty in the Tourism Industry

Explore how digital tools enhance customer experience, build trust, and drive loyalty in a competitive tourism market. Embrace instantaneity, transparency, and adaptability to stand out and deliver exceptional service. Elevate your services with optimized processes and specialized solutions to cater to varied demands effectively.

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Digital Solutions for Customer Satisfaction and Loyalty in the Tourism Industry

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  1. Comment le numérique permet de répondre à l’une des questions essentielles : COMMENT CONVAINCRE LE CLIENT QU’IL A FAIT LE BON CHOIX EN CHOISISSANT NOTRE DESTINATION ET NOTRE ACTIVITE PARMIS DE MULTIPLES OFFRES OU LES DEMANDES SONT MULTIFORMES ?

  2. UNE PRESENCE DU NUMERIQUE TOUT AU LONG DU PARCOURS CLIENTS + Nouveauté Facilite l’échange Suscite l’émotion FAIRE CONNAITRE PARTAGER Renforce BaO, accompagne, la météo des neiges , la pub des équipementiers le circuit blanc … RE-CONNAITRE RECOMPENSER FIDELISER SAV SEDUIRE CONVAINCRE Malgré la multitude des offres Garder la relation récompenser Accompagner rassurer Evolutions : + INSTANTANEE + TRANSPARENCE + ADAPTABILITE (modifier la présentation du produit) L’adapter pour faire le mieux ce qui compte le plus UTILISER LE TRANSPORT L’HEBERGEMENT L’ACTIVITE ENCAISSER ENREGISTRER BACK OFFICE Augmenter la valeur expérientielle LIVRER DE-LIVRER LE VOUCHER LES TITRES DE TRANSPORTS + Mesure Optimisation Automatisation Spécialisation Pour les rationnels orientés résultats Facilite les démarches Rapidité Evite le stress

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