1 / 23

Introduction to Emotional Intelligence

Introduction to Emotional Intelligence. North Carolina Local Government Investment Association Summer Conference July 24 th , 2019. Activity . In small groups, please discuss: What is emotional intelligence? What is it important in the work you do? What do you know about EI?

evelynparker
Télécharger la présentation

Introduction to Emotional Intelligence

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Introduction to Emotional Intelligence North Carolina Local Government Investment Association Summer Conference July 24th, 2019

  2. Activity • In small groups, please discuss: • What is emotional intelligence? • What is it important in the work you do? • What do you know about EI? • What do you want to know?

  3. Johari Window

  4. What is Emotional Intelligence? Emotional intelligence is a set of emotional and social skills that collectively establish how well we: • Perceive and express ourselves • Develop and maintain social relationships • Cope with challenges and make effective decisions • Use emotional information in an effective and meaningful way

  5. Emotional Intelligence • About being aware of your emotions • About being aware of the impact of your emotions on your self (and your decisions) as well as how effective you are with others. • So……. What’s up with emotions?

  6. Where do emotions begin? • Two places really: • The stories we tell ourselves • Limbic area of the brain (reactive) • Fight, flight, freeze or nurture! • Emotions are processed in the higher areas of the brain. So, not the limbic system-think frontal cortex. • So, we can learn to be more emotionally intelligent.

  7. Barriers: Triggers • Activity: Think of a person (or two) that you have negative reactions toward. • Identify your reactions(emotional/physical). • Does it come from a thought or feeling? • Identify what is underneath your reactions. Name it. • Pair and share. • Be prepared to report out.

  8. Triggers • What are some of the things that “trigger” you? Some things you react to?

  9. Let’s brainstorm…. • Descriptors of an emotionally intelligent individual……

  10. The EQ-i2.0 Model

  11. What Does it Measure? The EQ-i2.0 measures five distinct aspects of emotional and social functioning: • Self-Perception – understanding your emotions • Self-Expression – expressing your emotions • Interpersonal – develop and maintain relationships • Decision Making – use emotions to make better decisions • Stress Management – cope with challenges

  12. Self-Perception Consists of the following sub-categories: • Self-Regard – confidence • Self-Actualization – continuous development • Emotional Self-Awareness – understanding my emotions

  13. Self - Expression Consists of the following: • Emotional Expression – saying how you feel • Assertiveness – standing up for yourself effectively • Independence – standing on your own two feet

  14. Interpersonal Consists of the following: • Interpersonal Relationships – developing and maintaining good relationships • Empathy – recognizing and appreciating how others feel • Social Responsibility – contributing to society

  15. Decision Making Consists of the following: • Problem Solving – effectively managing emotions when solving problems • Reality Testing – seeing things as they really are • Impulse Control – ability to resist or delay impulses

  16. Stress Management Consists of the following: • Flexibility – adapting to change effectively • Stress Tolerance – successfully coping with stressful situations • Optimism – having a positive outlook

  17. Happiness • Feeling satisfied, enjoying life • An indicator of overall well-being • Not included in overall EQ-i2.0 results • Impacts overall EQ-i2.0, closely linked to: • Self-Regard • Optimism • Interpersonal Relationships • Self-Actualization

  18. Thoughts and Feelings • EI effectively blends thinking and feeling so that you can make better decisions.

  19. The EQi: Quick Facts • The higher your score the better. • Over 110-high • 90-109-ok, but could use some work • Less than 89-need improvement • The relationship between scores is important. A gap of more than 10 points represents a pattern of behavior. For example, high assertive, low impulse control and low reality testing.

  20. Activity • List the top 5 subscales you think you need to leverage in order to be effective in your role. • Pair and share. • Debrief.

  21. Activity • What are the 5 subscales do you think you would score highest on? • What are the 5 subscales do you thinkyou would score lowest on? • What is the impact on your performance (as far as you might tell)? • For both higher and lower scoring subscales?

  22. Let’s Look at a Sample Report • Review Mock Summary Page • What do you notice? • What are you learning? Any surprises?

  23. Thank you!

More Related