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Strategic Planning Process

Strategic Planning Process. The Salvation Army Kentucky & Tennessee Division. Topics. The THQ process to conduct a feasibility study How is the “Why” included in the study and finished product The Key Performance Indicators of the study. Overview.

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Strategic Planning Process

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  1. Strategic Planning Process The Salvation Army Kentucky & Tennessee Division

  2. Topics • The THQ process to conduct a feasibility study • How is the “Why” included in the study and finished product • The Key Performance Indicators of the study

  3. Overview • The study/plan must address all aspects of The Salvation Army’s expression of ministry in the community • While of value on its own, The Salvation Army requires a strategic plans as prerequisites to conducting a capital campaign • There is not a requirement that a firm be hired to conduct the study but it is advised for complex commands • If the focus is a capital campaign, a Mission Planning Study needs to be conducted first • There are key performance indicators for the process and product

  4. The “WHY”

  5. The “WHY”

  6. The “WHY”

  7. The “Why” Factor

  8. The “Why” Factor

  9. The “Why” Factor

  10. The “Why” Factor

  11. The “Why” Factor

  12. The “Why” Factor

  13. Strategic Plan KPIs Strategic Components: A Mission Planning Study has been completed The Commanding Officer will participate fully in the planning process The Advisory Board members will serve on the planning committee and be active There will be Corps representation on the planning committee It is an option to involve an outside partner in the planning process It is not required that a consultant be hired to lead the planning process if the DDD or a local volunteer can deliver the KPIs. For complex operations it is highly recommended a consultant be retained.

  14. Strategic Plan KPIs Pre-Planning Process: A RFP was sent to vendors from the approved THQ list and at least three vendors were considered – if a vendor conducts the process Evaluating the past performance of strategic planning consultants and volunteer involvement was included in the review Proposal included a timeline proposing engagement duration Engagement costs are all inclusive with a stated not to exceed amount clearly indicated Vendor has a history of on-time and on-budget delivery

  15. Strategic Plan KPIs Proposal clearly states they will Involve corps officer and advisory board leadership The proposal will document the plan for and illustrate involvement of key stakeholder groups in the process Sustained, consistent Salvation Army leadership including the advisory board and Corps Council presence during the planning process is in the proposal The consultant contract is processed through DFB and then THQ CRD

  16. Strategic Plan KPIs Measuring the validity and feasibility of strategic planning recommendations: Plan identifies top 3 to 5 high level goals that are being addressed in the plan and that align with both the MPS recommendations and the local vision. The plan lists clear action steps with owners of each step identified, put on a timeline and lists resources needed for each step Utilize SMART (specific, measurable, action-oriented, and timely) goals and objectives to focus on specific plans that cover the program, property and financial base recommendations in the Mission Planning Study. The plan includes a specific continuity plan for regular review on progress and updating the plan as needed with Advisory Board members, Officers, Corps representation and leaderships staff of the command being highly involved Projects an estimate of the human, physical and financial resources needed and when they are needed per the plan timeline

  17. Consultant Approval Process The consultant contract is reviewed by the board and the minutes need to reflect approval The Minutes need to reflect the funding source and the amount A Bidder disclosure sheet is completed The Contract, Minutes and Bidder disclosure are process through TSAMM for DFB approval, THQ CRD approval and then TFC approval THQ CRD will notify the Division of the TFC decision.

  18. Final Plan Approval Process The consultant presents the plan to the planning committee for review, comment and approval Once accepted the Advisory Board reviews, comments and approves the plan The approved plan and board minutes are processed through TSAMM to THQ where it will be assigned to CRD THQ CRD reviews the plan, sends comments to the Division, if any, and the Territorial Community Relations and Development Secretary approves the plan The Assistant CRD Secretary will notify the Division of the approval Approval of the plan does not approve projects in the plan that need approval.

  19. THE END THANK YOU!

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