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Growing in a New World

Growing in a New World. Open Solutions for the Dynamic Enterprise. A passion for helping our customers become a Dynamic Enterprise. Our Strategy : Deliver on Open Systems to transform customer experience, harness innovation and foster customer and employee engagement. Applications.

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Growing in a New World

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  1. Growing in a New World Open Solutions for the Dynamic Enterprise

  2. A passion for helping our customers become a Dynamic Enterprise Our Strategy : Deliver on Open Systems to transform customer experience, harness innovation and foster customer and employee engagement Applications Any end-point Unified Management PBX-SIP-IMS Open Applications OpenPlatform Open Infrastructure OpenDevice SIPConversationEngine

  3. Delivering Business Value with Unified Communication iWD Mobile UC Process Experience User Centric Experience G8 Customer Experience Video Multi Media Experience Driving Customer & Employee Engagement

  4. Transforming Customer Experience G6 G7 SocialCommunities Voice Calls Interactions Conversations Customer Mobile Web

  5. Transforming Business Process Experience CRM, BPM, applications... Work bins Managedprocesses Workforce Incoming requests Process Process Cherry-picking Optimized Allocation

  6. Transforming User Experience

  7. Video is the new dial tone HD Video Workgroups Enhanced Meeting Room VisualBroadcasting HD Video Desktops Enabling the Visual Enterprise Partners & remote workers Across theenterprise

  8. Immersive Communication is Next “Better than being there”

  9. A passion for helping our customers become a Dynamic Enterprise Open Applications OpenPlatform Open Infrastructure OpenDevice Applications Any end-point Unified Management PBX-SIP-IMS SIPConversationEngine

  10. Alcatel-Lucent converged architecture Customer Service UC & Collaboration Contact Center Telephony & video services User Centric Experience eServices Collaborationapplications SIP core Conversation Context On premises choice in Cloud WFO & analytics Mobility

  11. OmniPCX Enterprise evolution .. Data Center UnifiedCommunications Collaborationapplications Telephony Network Sites Survivable services Gateway end-points

  12. … provides a smooth migration path Data Center Unified Management UnifiedCommunications Collaborationapplications Multi-mediaconversation User-centricsessions Telephony SIP SIP Core Network SIP+Web services Sites Survivable services Gateway end-points Smart end-points

  13. A passion for helping our customers become a Dynamic Enterprise Open Applications OpenPlatform Open Infrastructure OpenDevice Applications Any end-point Unified Management PBX-SIP-IMS SIPConversationEngine

  14. Explosion of applications & devices Virtualizationchangeseverything Raw bandwidth no longerenough Network under unprecedented stress

  15. Introducing the OmniSwitch 10K Outperforms market 4x switching capacity 4x density ¼ power Best value per port Virtual Output Queuing for QoS

  16. A passion for helping our customers become a Dynamic Enterprise Open Applications OpenPlatform Open Infrastructure OpenDevice Applications Any end-point Unified Management PBX-SIP-IMS SIPConversationEngine

  17. Introducing the Smart DeskPhoneby Alcatel Lucent Homepage Communications Contacts SIP+ for Communication Agenda Web Services for Applications Email User Services Multimedia Manager Favorites Browser Screensaver

  18. Introducing the Smart DeskPhoneby Alcatel Lucent Touch Screen Haptic Feedback Wide Band HD Video Y Gen design 7” color screen Application openness

  19. Enabling new business applications & services Business Applications & Communication Mashups Developer Resources and Communities Application Packages for Selected Industries

  20. Our Strategy: Enable the dynamic Enterprise by providing Open Systems

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