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Covers the top 15 call center software solutions for SMBs, with features, pricing, and use cases. Highlights essential features like auto-dialers, IVRs, analytics, CRM integration, and omnichannel communication. Includes Indian and global tools like Telecrm, Zendesk, JustCall, and Freshcalleru2014plus tips on how to choose the right platform for your sales or support team.
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