Managing Information Systems & Communication Technology By Thomas Hilton For My Friends in BSAD 101
Topics • Overview Dr. Hilton • Technology Dr. Hilton • Management Dr. Pratt Your Objective Connect IT with Business
Overview • Why does business like IT? • What is an information system? • What’s the difference between data and information?
Cost Elimination Worker Process Carrying Cost Cost Reduction Efficiency Productivity Maintenance Cost Shifting Inventory Labor Debt Profit Generation Product Service OverviewWhy Does Business Like IT?
OverviewWhat is an Information System? • Text • System for transforming raw data into information that can be used in decision-making • IT Professional Input Input Interface Transformation Output Interface Output Process Process Process TactileAuralVisual Olfactory(Gustatory) PeopleProceduresSoftware Hardware Visual Aural Tactile Olfactory (Gustatory) Main Maintenance IntendedUnintended InputRegulator OutputSensor Boundary Environment Feedback Loop
Overview What is Data? • Text • Raw facts and figures • IT Professional • objective measures of traits of real-world objects
OverviewWhat is Information? • Text • Meaningful, useful interpretation of data • IT Professional • Data aggregated and placed in context so as to be useful for decision-making
VC Networks ERP CAD CAM MIS DSS ESS AI/ES DB SP AP MM LAN WAN WN C/S Information TechnologyText Name That Acronym!
Information TechnologyProfessional • Individual Workstation • Workgroup LAN • Enterprise WAN / Intranet • E-Commerce Extranet/Internet
New Options for Organizational Design • Leaner organizations • More flexible operations • Increased collaboration
Networking for Mass- Customization http://www.dell.com
Dr. Pratt’s “Take-away” Points • Everyone uses IS and CT • Users at all levels will look to you for support