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chatbot

what are chatbots ,application,description

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chatbot

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  1. CHATBOTS

  2. WHAT IS A CHATBOT? A chatbot (originally chatterbot) is a software application that aims to mimic human conversation through text or voice interactions, typically online. The term "ChatterBot" was originally coined by Michael Mauldin (creator of the first Verbot) in 1994 to describe conversational programs. Chatbots can make it easy for users to find the information they need by responding to their questions and requests—through text input, audio input, or both—without the need for human intervention.

  3. DEVELOPMENT Among the most notable early chatbots are ELIZA (1966) and PARRY (1972).[11][12][13][14] More recent notable programs include A.L.I.C.E., Jabberwacky and D.U.D.E (Agence Nationale de la Recherche and CNRS 2006). While ELIZA and PARRY were used exclusively to simulate typed conversation, many chatbots now include other functional features, such as games and web searching abilities Chatbots may use neural networks as a language model. For example, generative pre- trained transformers (GPT), which use the transformer architecture, have become common to build sophisticated chatbots. The "pre-training" in its name refers to the initial training process on a large text corpus, which provides a solid foundation for the model to perform well on downstream tasks with limited amounts of task-specific data.

  4. ULTRICES VENENATIS Many companies' chatbots run on messaging apps or simply via SMS. They are used for B2C customer service, sales and marketing.[22] In 2016, Facebook Messenger allowed developers to place chatbots on their platform. There were 30,000 bots created for Messenger in the first six months, rising to 100,000 by September 2017.[23] Since September 2017, this has also been as part of a pilot program on WhatsApp. Airlines KLM and Aeroméxico both announced their participation in the testing;[24][25][26][27] both airlines had previously launched customer services on the Facebook Messenger platform. The bots usually appear as one of the user's contacts, but can sometimes act as participants in a group chat.

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