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This presentation is an interesting account of how one government had a herculean task of nation-wide data collection. The stakes of the project were so high that failing was not an option. But soon enough after launching the ambitious project with paper forms, hiccups started one after another. They did figure out a magic pill for this problem - mobile forms app! Find out how it worked.
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How a Simple Mobile App Made Govt Scheme Accessible! By Axonator
A report published by this govt. (name withheld on request) in 2014 made some shocking revelation: around 15% of the world’s population has been affected with at least one kind of disability.
Govt wanted to understand the scale of the problem, so that they could draft policies & also distribute funds.
They needed data like: ● No. of people affected ● Ages ● Gender ● Other Demographics .
● Govt kicked off the data collection project on paper forms. ● Field reps met people with disability & collected data. ● When forms reached offices, the data was entered manually by operators, which was further sent for analysis. .
● But authorities realized paper-based processes were really cumbersome, time-consuming, & tedious. ● They invited a lot of manual errors during data collection & data entry.
● The aim was to expedite the data collection without compromising on the data quality. ● Organizing the data was also a huge priority.
● They started hunting for better solutions. ● They came across Axonator - a mobile app solution for data collection.
● Collecting data with the app became easier & faster. ● Earlier, paper forms had no mechanism to capture a photo. ● The app’s ability to capture the photo of people made this data collection process more authentic.
Now, they had a secure cloud database with photographs, contact & all personal information.
As Axonator app didn’t need any training: ● Using it became simpler for field reps. ● It wasn’t overwhelming while operating the mobile app, since it offered a great UX.
● Subforms, powerful logic, & advanced widgets helped reps to avoid errors & save lot of time. ● Huge amount of rework stopped.
● The govt. deployed analytics on collected data with Axonator app. ● With few clicks on app, they could gain actionable insights. ● They pulled visual reports easily to present it to higher authorities for further action.
● Earlier, with paper forms, it took one week for the authorities to receive the forms, & another, for data entry. ● Now, they have real-time information & can track every single form on the app.
● Office teams monitored & provided feedback to field teams in real-time based on the data submitted. ● These corrective actions, thus, eliminated rework completely.
Fake data submissions were knocked out with these features: ● Signature ● Photo Capture ● Live Location & Time Capture ● Unique Mobile Number ● OTP
With the app, the govt could: ● Collect data faster. ● Organize data better. ● Analyze data smarter. This helped policy-making & fund distribution way sooner than expected.
A simple mobile app solved mammoth-sized problems of a government, and not just it stopped at that, it made an impact on the lives of the people with disabilities.
Interested in knowing how Axonator can help your enterprise or government? Get in touch with us at support@axonator.com Start Your Free Trial Today!