Succeed With Workspace Analytics For IT

1. W H I T E P A P E R SUCCEED WITH WORKSPACE ANALYTICS FOR IT ciowhitepapersreview

2. D I G I T A L E X P E R I E N C E M O N I T O R I N G ( D E M ) Digital experience monitoring (DEM) is a newly defined area within the world of Application Performance Monitoring (APM). Gartner defines DEM as “an availability and performance monitoring discipline that supports the optimization of the operational experience and behavior of a digital agent, human or machine, as it interacts with enterprise applications and services. For the purposes of this evaluation, it includes real-user monitoring (RUM) and synthetic transaction monitoring (STM) for both web- and mobile-based end users.” ciowhitepapersreview

3. A S S E T O P T I M I S A T I O N Asset Optimisation (AO) is a structured approach to optimise business operations by identifying, defining, planning and implementing initiatives that will unleash significant value improvement potential from current assets. This value improvement could come from, for example, increased productivity, enhanced efficiency and capital spend optimisation.  ciowhitepapersreview

4. Event correlation is a technique for making sense of a large number of events and pinpointing the few events that are really important in that mass of information. This is accomplished by looking for and analyzing relationships between events. Event correlation usually takes place inside one or several management platforms. It is implemented by a piece of software known as the event correlator. This component is automatically fed with events originating from managed elements (applications, devices), monitoring tools, the Trouble Ticket System, etc. Each event captures something special (from the event source standpoint) that happened in the domain of interest to the event correlator, which will vary depending upon the type of analysis the correlator is attempting to perform. E V E N T C O R R E L A T I O N A N D A N A L Y S I S ciowhitepapersreview

5. The complexity between IT and service providers raises concerns for groups who understand that the quality of digital interactions between people, business processes, and technologies has a direct impact on workforce productivity. How can IT teams ensure that their environment is delivering a positive experience despite no longer directly managing business-critical technologies? By homing in on the overlap. Where these core facets of business operations align represents optimal productivity infrastructure. The greater the harmony between people, processes, and technology, the larger the space for productivity to occur. The way to unleash productivity is through initiatives targeting the overlap between these three key areas. The “workspace” encapsulates the ways in which technology affects end users and business processes, making it the most privileged viewpoint for IT. How can IT grow this space despite decreasing modes of visibility into the end-user computing landscape? Through strategic implementation of a modern solution that quantifies the enduser experience and uses that metric as a guiding principle for IT decision making: workspace analytics.  ciowhitepapersreview

6. T H A N K Y O U ! THIS PAPER WILL GIVE YOU AN UNDERSTANDING OF WHAT WORKSPACE ANALYTICS IS, HOW IT CAN BE INCORPORATED INTO IT OPERATIONS, AND WHAT YOU STAND TO GAIN FROM MODERNIZING IT TO KEEP PACE WITH TECHNOLOGICAL EVOLUTION.  D O W N L O A D W H I T E P A P E R H E R E C I O W H I T E P A P E R S R E V I E W . C O M