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digitalxc-com-enabling-an-channel-shift-in-enterprise-user-experience- (1)

Web has been the primary channel for Enterprise services in the pre-digital age. However in the last several<br> years, we have been facing a u2018channel shiftu2019 towards more preferred choices such as mobile, voice, chat,<br> etc., Consumer world has already made this shift. Nearly all of your day-to-day consumer services u2014 be it<br> ordering a cab, watching your calories burnt or banking transactions are all through handheld devices,<br> chat, or voice. Users are demanding a similar experience in Enterprises as well.

Digitalxc
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digitalxc-com-enabling-an-channel-shift-in-enterprise-user-experience- (1)

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