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what is shell eserve PowerPoint Presentation
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what is shell eserve

what is shell eserve

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what is shell eserve

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    5. Users Management

    6. Quick Guide

    8. Frequently Asked Questions (FAQ) What is Shell eServe? Shell eServe (SeS) is our new global customer website. Customers can use Shell eServe to place orders, review their ordering history, view products and access account information. SeS offers our customers an efficient way to interact with Shell at a time that is convenient to them. Why has Shell launched an online business site? Shell is committed to improving our service to you. To help us achieve this objective, we are introducing simpler, standard processes and systems for handling all aspects of our customer relationships from order to delivery. These processes are being rolled out globally to create a common approach to the way we work and make it easier for you to do business with Shell. As part of this programme of improvement, we have launched our new online business site known as Shell eServe. How does the site help me? You can use our 24-hour online site to place your orders and access a wealth of information. This alleviates paperwork and saves you valuable time, plus it has the added advantage that you can do business at a time that is most convenient for you.

    9. Frequently Asked Questions (FAQ) What can I use the online site for? Shell eServe offers a variety of functions designed to help you. These include: How do I register to use the online site? With effect from 27th May 2008, you can register via the Shell eServe login page at www.shell.com/eserve or by contacting the Customer Service Centre via phone (+65 6235 1514) or email (enquiries-my@shell.com) Who can I go to for support for Shell eServe? Customers can use the Contact Shell functionality in the Shell eServe site. Alternatively, they can contact the Customer Service Centre.