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Product Update

Product Update. Jeff Bond November 6, 2008. NETg Product Line Integration Now Virtually Completed. Interoperability of SkillSoft & NETg product lines NETg courses work on SkillPort SkillSoft courses and Books24x7 work on NETg’s two main LMS platforms NETg Live Learning working on SkillPort

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Product Update

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  1. Product Update Jeff Bond November 6, 2008

  2. NETg Product Line Integration Now Virtually Completed Interoperability of SkillSoft & NETg product lines NETg courses work on SkillPort SkillSoft courses and Books24x7 work on NETg’s two main LMS platforms NETg Live Learning working on SkillPort LMS unification Best-of-breed functionality from NETg’s LMSs added to SkillPort NETg LMS customer sites migrated to SkillPort • Target • Done (2007) • Done (2007) • Done (Mar 2008) • Done • Done SkillSoft Canadian Perspectives 2008 2

  3. Continued Advancement of SkillSoft Product Lines • Expansion of new rich media content product lines • 50%+ growth of Leadership Development Channel titles • 100% growth new Business Impact & Challenge titles • SkillPort 7.0(coming early next year) • KnowledgeCenter Editor • Mobile content • Books24x7 On The Go™ site for mobile users • New Innovation Lab projects • Growth of core content product lines • 3,600+ new Books24x7 titles • 53% YOY growth of courseware build plan • (now 980+ total) • (now 100+ total) SkillSoft Canadian Perspectives 2008

  4. 2008 Build Plan Growth Year-over-Year GrowthTitle Production for Key Content Categories 2008 Target2007 Actual 21% growth 20082007 17 % growth 20082007 111 % growth 38 % growth SkillSoft Canadian Perspectives 2008

  5. Courses Currently in Development • PMBOK 4th Edition (Q4 or Q1) • Six Sigma Black Belt (new ASQ objectives) • Compliance • Procurement Integrity • Discriminatory Hiring Practices • Localized MS Office 2007 Coverage • French • German • Spanish • Italian • Chinese • Japanese • MCTS: Windows Server 2008 • Configuring Active Directory (done) • Configuring Network Infrastructure (done) • Configuring Applications Platform Infrastructure (Nov) • Administration (Dec) • Enterprise Administration (early 2009) • MCTS: .NET Framework 3.5 • covering 6 exams • Software Testing Foundation (ISEB & ISTQB-aligned) • CCNA Voice • CCNA Security • CCNA Wireless • CompTIA • Network+ 2008 • Security+ 2008 SkillSoft Canadian Perspectives 2008

  6. Annual Customer Content Survey • Our principal way of prioritizing our course build plan each year • This year’s survey went out in mid-August, almost 500 responses came in Question for Customers:How should SkillSoft split our investment in Business Skill Courses?Your response: 53% of investmentshould go to covering new subjects 47% should go to upgrading existing subjects SkillSoft Canadian Perspectives 2008

  7. Top Business & Compliance Subjects for 2009 Development based on Customer Survey New Subjects • Project Management • PgMP – 2nd Edition • Portfolio Management – 2nd Ed. • Risk Management Professional • Leading Sustainable/Green Business Strategies • Compliance • Sexual Harassment Refresher • Respectful Communication • Gifts, Gratuities, Kickbacks and Entertainment • Fraud & Abuse Prevention Upgrade Priorities • Leadership • Coaching • Time Management • Managing Change • Interpersonal Communication • Leading Teams • Problem-solving & Decision-making • Dealing with Conflict • Moving into Management • Business Writing • Performance Management • Working with Difficult People • Business Presentations • Negotiation • Persuasive Communication • Customer Service SkillSoft Canadian Perspectives 2008

  8. Top Priorities for 2009 Development based on Customer Survey • End User • MS Outlook Web Mail • MS Office Live Meeting (2007 version) • Web Design • Adobe • Flash CS4 • Dreamweaver CS4 • Photoshop CS4 • Illustrator CS4 • IT Professional • Microsoft • SQL Server 2008 • Installation & Maintenance • Database Development • Business Intelligence • AJAX • Cisco • CCNP updates due in 2nd half of 2009 • Oracle DB 11g • Performance Tuning • RAC Administration • Security • SQL Tuning • JavaScript update * Be sure to watch Quarterly Content Development Roadmap SkillSoft Canadian Perspectives 2008

  9. SkillPort SaaS Learning Management Platform Scalable, reliable, flexible Support wide range of global users User interface in 8 languages (2 more in progress) Search & Learn® provides unified discovery/view/access of all e-learning assets on system Strong management and reporting capabilities Optional add-ons ILT management Virtual classroom (Dialogue) Custom content tools & hosting 2007 Platinum Award Winner – Customer Satisfaction: Large Corporate Learning Management Systems The eLearning Guild Research # of Customersusing SkillPort Over 2,000 customersites SkillSoft Canadian Perspectives 2008 9

  10. SkillPort Continuous Improvement 2008 Unification with NETg Platforms, Registration Emails, Password Security, Report Management Features 2007 Updates to Batch Add/Update, Enhanced Learning Program Support, External Learning Objects 2006 Structured Learning Programs, SARM, Custom Content Support, Instant Hosting Support 2005 Virtual Classroom (DialogueTM) Support, Rapid Content Development, Support for Advanced Learning Structures, OLSA, Books in LPs 2004 “Unified Platform”, Learning Programs, ILT, Credentialing, Certification View, MML Search-and-Learn, Localization, Advanced Groups 2003 Cross content support (e3, Classic), Catalog updates, LOT support, Internationalization, Test Prep support, MyPlan Assignor 2002 508 Support, Course Evaluation Editor, Partial Credit for Assessments, Custom Communities, Private Communities 2001 Intranet solution, Enhanced Search-and-Learn, SSL Support, Course Evaluation Builder, SkillBriefTM Download, Custom Curriculum, Ability to Add Pages/Tabs 2000 Hosted support, Core launching, tracking and reporting, Catalog, MyPlan and MyFavorites, eMail Reminders, Customizable front end, base search-and-learn, Ask-the-Experts, Public Communities, Shortcuts, Company News, Online Help SkillSoft Canadian Perspectives 2008

  11. What’s Coming Next in SkillPort 7.0 Currently undertaking a major redesign of the SkillPort User Interface. Both Student and Administrator UI Goals of the project Update the overall UI Simplifying Everyday Tasks Reduce the number of clicks to accomplish common tasks Focus on Workflow and Usability Also… Localization Support for User Management Search improvements focused on performance SkillSoft Canadian Perspectives 2008

  12. SkillSoft Learning Portlets Pre-built, standards-based components Search-and-Learn Books24x7 My Plan My Favorites My Enrollments Make it easy to add SkillSoft learning assets to enterprise portals A great way to increase utilization of learning assets while decreasing integration and maintenance costs CAFÉ 2008 (Client Advisory Forum Event) SkillSoft Canadian Perspectives 2008

  13. Keep up to date • Quarterly Content Development Roadmap • Quarterly Product Strategy Roadmap SkillSoft Canadian Perspectives 2008

  14. SkillSoft Canadian Perspectives 2008

  15. New Leadership Development Content Concept CONCEPT • Programs covering key leadership competencies • Concise, 2-hours of most relevant content for each competency • Leveraging SkillSoft’s most current & compelling content assets, including • Leadership Development Channel Video QuickTalks • ExecSummary book summaries • ExecBlueprints • Business Exploration Rich Media scenarios • Frequent refresh • Designed optimized for time-efficient performance support rather than for formal learning • Complements SkillSoft’s courseware titles SkillSoft Canadian Perspectives 2008

  16. CAFÉ Discussion:Business-focused Gaming SkillSoft Canadian Perspectives 2008

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