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SkillSoft Product Update

SkillSoft Product Update

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SkillSoft Product Update

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  1. Learning: Re-Imagined SkillSoft Product Update Jeff Bond Vice President, Product Marketing

  2. Major Takeaways from Last Year

  3. 2009 Content Build Plan Continued Strong Investment in Core Content Collections

  4. Business & ComplianceCourseware Currently in Development • Managing Change • Time Management • Interpersonal Communication • Workplace Conflict

  5. Business & ComplianceCourseware Currently in Development • Managing Change • Time Management • Interpersonal Communication • Workplace Conflict • Multi-Language Localization • 9 of our first 1-hour courses • leadership, teaming, and email • French • Spanish • German • Mandarin • Portuguese • ….Japanese later

  6. Annual Customer Content Survey • Our principal way of prioritizing our course build plan each year • This year’s survey went out in mid-August and completed last week • 700+ customer responses • Live Learning Content Survey to go out in October

  7. Business Subject Voting Likely to Fit Into 2010 Plan Additional Vote Getters (Beyond our likely capacity) Managing Experts GPHR – Global Professional HR (HRCI) PMI Risk Management Change Management for Merger/Acq. Accounting Fundamentals (update) Understanding Financial Statements PMI Portfolio Management Certified Admin Professional (IIAP)

  8. IT & DesktopCourseware Currently in Development

  9. IT End User Subject Voting Additional Vote Getters (Beyond our likely capacity) IT Foundations Podcasting Technologies SAP 6.0 Fundamentals Microsoft Office Communicator 2007 RSS Technologies Adobe Photoshop CS4 for Mac SAP Crystal Reports 2008 PeopleSoft Enterprise Version 9.0 R12 Oracle E-Business Suite Adobe Dreamweaver CS4 for Mac Microsoft Office Outlook Web Mail Adobe Flash CS4 for Mac Microsoft OneNote 2010 Microsoft Security Essentials Microsoft Excel 2008 for Mac Microsoft Word 2008 for Mac Microsoft PowerPoint 2008 for Mac Microsoft Entourage 2008 for Mac Likely to Fit Into 2010 Plan

  10. IT Professional Subject Voting Additional Vote Getters (Beyond our likely capacity) Cisco CCSP Update Oracle Database 11g: Change Mgmt. Web Services (W3C) AJAX for Java Developers Java EE 5 VBScript CompTIA Server+ 2009 CompTIA Linux+ 2009 Cisco CCNA Security Update Microsoft Visual C++ 2008 R12 Oracle E-Business Suite Essentials LPIC Advanced Level Linux Professional Cisco CCIP Cisco CCIE ISC(2) SSCP Java - Programming for Mobile Devices Cisco CCNA Wireless Update Service-Oriented Architecture Sun Solaris 10 Administration Likely to Fit Into 2010 Plan

  11. SkillSoft Leadership Advantage™ • Provide current leaders and high-potential future leaders with a focused resource: • Concise learning tracks addressing key leadership competencies • Targeting a two-hour “must know” experience • Easy access from the LMS, a leadership portal, or stand-alone • Customizable

  12. SkillSoft Leadership Advantage™ • Each learning track includes: • Engaging combination of content types: • QuickTalks • ExecSummaries • ExecBlueprints • Business Exploration Series • Learning Sparks • Key Concepts • Self Assessments and Tools. • Compelling content from key thought leaders. Vijay Govindarajan John Kotter Tom Peters Combines foremost theory with real-world application

  13. SkillSoft Leadership Advantage™ • Welcome Screen provides a high-level overview of the content of each learning track as well as: • Left-hand navigation to the different sections of the track • A positioning Quick Talk • Objectives • Bios of Faculty and Contributors

  14. SkillSoft Leadership Advantage™ • Each section includes a variety of assets organized in a logical narrative: • Interactive Learning Sparks introduce Case Studies for practice and review • Key Concepts highlight essential info • Quick Talks and excerpts from Executive Blueprints and ExecSummaries provide real-world insights • Business Impacts • Self-assessments and Tools provide tools to bring new skills into the workplace

  15. SkillSoft Leadership Advantage™ • Summary complements the information provided in the Welcome overview and frames the overall learning • Final Challenge provides a capstone event for learners to review key learning points through an interactive business challenge

  16. SkillSoft Leadership Advantage™ • Downloadable resources allow learners to access content “on the go”: • Audio and video downloads of Quick Talks • PDFs and audio versions of full ExecBlueprints and ExecSummaries • Word®-versions of Tools and Self Assessments

  17. Target Learning Tracks December 2009 • Analytical Skills • Problem-Solving & Decision-Making • Self-Management • Ethics, Integrity & Trust • Accountability • Priority Setting • Time Management • Creative Thinking • Career Management • Continue Self Improvement • Adapting to Change • Persevering & Overcoming Adversity • Stress Management • Work/Life Balance • Business Acumen • Finance Essentials • Business Case Development • Budgeting Essentials • Business Plan Development • Marketing Essentials • Customer Focus • Leading Organizations • Leading vs. Managing • Leading through Motivation • Leading Business Execution • Leading Change • Leading Innovation • Building & Leading Teams • Strategic Agility • Strategic Thinking • Globalization • Competitive Strategy • Risk Management • Managing • Managing Performance • Developing People • Moving into Management • Delegating • Coaching • Managing a Crisis • Goal Setting • Managing Remote Employees • Managing Managers • Hiring & Interviewing • Talent Management • Leading Diversity • Recruiting Talent • Retaining Talent • Succession Planning • Working with Others • Emotional Intelligence • Managing Conflict • Giving & Receiving Feedback • Influencing & Persuading • Managing Upward Relationships • Assertiveness • Business Writing • Communicating Bad News • Negotiating • Presenting • Process Management • Project Management • Business Process Improvement • Quality Essentials • Outsourcing

  18. Target Learning Tracks January 2010 • Analytical Skills • Problem-Solving & Decision-Making • Self-Management • Ethics, Integrity & Trust • Accountability • Priority Setting • Time Management • Creative Thinking • Career Management • Continue Self Improvement • Adapting to Change • Persevering & Overcoming Adversity • Stress Management • Work/Life Balance • Business Acumen • Finance Essentials • Business Case Development • Budgeting Essentials • Business Plan Development • Marketing Essentials • Customer Focus • Leading Organizations • Leading vs. Managing • Leading through Motivation • Leading Business Execution • Leading Change • Leading Innovation • Building & Leading Teams • Strategic Agility • Strategic Thinking • Globalization • Competitive Strategy • Risk Management • Managing • Managing Performance • Developing People • Moving into Management • Delegating • Coaching • Managing a Crisis • Goal Setting • Managing Remote Employees • Managing Managers • Hiring & Interviewing • Talent Management • Leading Diversity • Recruiting Talent • Retaining Talent • Succession Planning • Working with Others • Emotional Intelligence • Managing Conflict • Giving & Receiving Feedback • Influencing & Persuading • Managing Upward Relationships • Assertiveness • Business Writing • Communicating Bad News • Negotiating • Presenting • Process Management • Project Management • Business Process Improvement • Quality Essentials • Outsourcing

  19. Target Learning Tracks February 2010 • Analytical Skills • Problem-Solving & Decision-Making • Self-Management • Ethics, Integrity & Trust • Accountability • Priority Setting • Time Management • Creative Thinking • Career Management • Continue Self Improvement • Adapting to Change • Persevering & Overcoming Adversity • Stress Management • Work/Life Balance • Business Acumen • Finance Essentials • Business Case Development • Budgeting Essentials • Business Plan Development • Marketing Essentials • Customer Focus • Leading Organizations • Leading vs. Managing • Leading through Motivation • Leading Business Execution • Leading Change • Leading Innovation • Building & Leading Teams • Strategic Agility • Strategic Thinking • Globalization • Competitive Strategy • Risk Management • Managing • Managing Performance • Developing People • Moving into Management • Delegating • Coaching • Managing a Crisis • Goal Setting • Managing Remote Employees • Managing Managers • Hiring & Interviewing • Talent Management • Leading Diversity • Recruiting Talent • Retaining Talent • Succession Planning • Working with Others • Emotional Intelligence • Managing Conflict • Giving & Receiving Feedback • Influencing & Persuading • Managing Upward Relationships • Assertiveness • Business Writing • Communicating Bad News • Negotiating • Presenting • Process Management • Project Management • Business Process Improvement • Quality Essentials • Outsourcing

  20. Target Learning Tracks May 2010 • Analytical Skills • Problem-Solving & Decision-Making • Self-Management • Ethics, Integrity & Trust • Accountability • Priority Setting • Time Management • Creative Thinking • Career Management • Continue Self Improvement • Adapting to Change • Persevering & Overcoming Adversity • Stress Management • Work/Life Balance • Business Acumen • Finance Essentials • Business Case Development • Budgeting Essentials • Business Plan Development • Marketing Essentials • Customer Focus • Leading Organizations • Leading vs. Managing • Leading through Motivation • Leading Business Execution • Leading Change • Leading Innovation • Building & Leading Teams • Strategic Agility • Strategic Thinking • Globalization • Competitive Strategy • Risk Management • Managing • Managing Performance • Developing People • Moving into Management • Delegating • Coaching • Managing a Crisis • Goal Setting • Managing Remote Employees • Managing Managers • Hiring & Interviewing • Talent Management • Leading Diversity • Recruiting Talent • Retaining Talent • Succession Planning • Working with Others • Emotional Intelligence • Managing Conflict • Giving & Receiving Feedback • Influencing & Persuading • Managing Upward Relationships • Assertiveness • Business Writing • Communicating Bad News • Negotiating • Presenting • Process Management • Project Management • Business Process Improvement • Quality Essentials • Outsourcing

  21. Full Product Build Out – 2010 and Beyond • Analytical Skills • Problem-Solving & Decision-Making • Self-Management • Ethics, Integrity & Trust • Accountability • Priority Setting • Time Management • Creative Thinking • Career Management • Continue Self Improvement • Adapting to Change • Persevering & Overcoming Adversity • Stress Management • Work/Life Balance • Business Acumen • Finance Essentials • Business Case Development • Budgeting Essentials • Business Plan Development • Marketing Essentials • Customer Focus • Leading Organizations • Leading vs. Managing • Leading through Motivation • Leading Business Execution • Leading Change • Leading Innovation • Building & Leading Teams • Strategic Agility • Strategic Thinking • Globalization • Competitive Strategy • Risk Management • Managing • Managing Performance • Developing People • Moving into Management • Delegating • Coaching • Managing a Crisis • Goal Setting • Managing Remote Employees • Managing Managers • Hiring & Interviewing • Talent Management • Leading Diversity • Recruiting Talent • Retaining Talent • Succession Planning • Working with Others • Emotional Intelligence • Managing Conflict • Giving & Receiving Feedback • Influencing & Persuading • Managing Upward Relationships • Assertiveness • Business Writing • Communicating Bad News • Negotiating • Presenting • Process Management • Project Management • Business Process Improvement • Quality Essentials • Outsourcing

  22. SkillPort SaaS Learning Management Platform # of Customersusing SkillPort • Over customer sites, utilized by over 65% of our customers • Has allowed SkillSoft to explore & innovate key synergies between learning content and LMS: • Download/Offline course management • Mentoring infrastructure • Multi-modal search at granular content levels • Certification View • Blended Learning Program structures • KnowledgeCenter portals

  23. SkillPort 7.0 - March 2009 “Controlled”Enhancement Roadmap for 2009 • Redesign of Learner UI (except for My Progress) • Compare asset descriptions in Catalog • Drag and drop assets to MyPlan • View detail in Search without navigating away • View in Catalog capability • MyPlan contains all assets – includes sort/filter capabilities • First wave of Admin UI redesign • Overall More Streamlined Navigation • Approximately 200 Clients

  24. SkillPort 7.0 SR1 – Sept 2009 – “General”Enhancement Roadmap for 2009 • Learner UI 100% redesigned • Admin UI 80%-to-90% redesigned • Admin UI internationalized to support future language versions

  25. Major Reporting Initiative * Enhanced scalability for our largest customers eliminate need for separate SARM product Consistency across SkillPort and Books24x7 Allow centralization of reporting from SkillPort Eliminate need to navigate to B24, ILT, etc. to get certain reports Additional analytics & graphical reporting InGenius Integration Search-and-Learn Extend Use of More Granular Content Objects Assignment of course topics and book chapters to MyPlan Course topics and book chapters in Learning Programs Phased Releases First release in late 2009 or early 2010 Follow-on releases in 2010 SkillPort – Beyond 7.0 Enhancement Considerations for 2010

  26. Integration Strategy • OLSA • Continues to be used extensively by customers • New products are supported with OLSA • Breakout later today with Gary Hartman • Portlets • SharePoint support released in 2009 • Working with customers to grow adoption • Breakout later today with Stephanie Pyle

  27. KnowledgeCentersTargeted Learning Portals • Targeted to 20 defined audiences • Courses • Books • Business Exploration titles • Customizable with KC Editor • 300+ SkillSoft customers now using KCs • Recent and Near Term Enhancements • Learning Sparks • Expanded Search • Expanded Tracking & Reporting • KC Editor enhancements

  28. Next-Generation Simulations Feedback we will be watching for SkillSoft Efforts To-Date SkillSim Simulations Challenge Series Innovation LabGaming Prototype(CAFÉ 2008)