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narwalinc.com-Case Study Worldpay (1)

Worldpay (formerly Vantiv) is the largest payment processing company in the world. Every year, the company processes 40 billion transactions, 1.5 trillion US dollars worth of volume in more than 100 different countries, over 100 different currencies and over 300 different payment types. Every second, they process at least a few thousand transactions.<br><br>

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narwalinc.com-Case Study Worldpay (1)

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  1. Case Study : Worldpay narwalinc.com/insight-worldpay-3 About Worldpay Worldpay (formerly Vantiv) is the largest payment processing company in the world. Every year, the company processes 40 billion transactions, 1.5 trillion US dollars worth of volume in more than 100 different countries, over 100 different currencies and over 300 different payment types. Every second, they process at least a few thousand transactions. An operation of that scale involves high risk as well. Downtime for one critical session impacts tens of millions of dollars if not hundreds of millions of dollars. Lacking a proper QA team, Worldpay had the following challenges: very minimal end-to-end testing no structure/clarity on roles & responsibilities no automation The Transformation Journey Worldpay had to streamline their technologies, workflows, and responsibilities. At the same time, they had to implement automation to deliver services faster than anyone else. For this transformation, Raj Kanuparthi, who later founded Narwal, chose Tosca for the following reasons: It’s Technology agnostic It’s Script-less 1/3

  2. The goal was to deliver products and capabilities faster, not mastering a technology. That’s why, they choose a tool that could get things done faster without a lot of effort, complexity and learning on the team’s part. After a proof of concept and few pilots, Worldpay went ahead and bought an enterprise licensing agreement allowing the use of unlimited licenses. With that, all critical applications were automated and Worldpay moved to a continuous integration continuous testing model. Now, they run tens of thousands of test cases overnight using unattended distributed execution. Worldpay also transitioned to exploratory testing where manual testing is required and reducing it to very minimum. Tool Integration Tosca is integrated with other tools that manage user stories, requirements, defect tracking, continuous integration (CI), build and automated deployment tools enabling and moving towards full CI. Big Data Testing Automation With Tricentis Tosca DI, Worldpay has implemented Automation in Data testing area. Data Quality, Data Validation and Automation framework has been implemented covering multiple layers of big data flow ingestion, transformation, data marts, and reporting. Leveraging Tosca DI Wizard, script-less, drag and drop features enabled building automation very quickly. Automate various test cases Automating the critical regression suites was an obvious choice to start with. However, we went a step further with Worldpay and built risk-based testing, implemented best test case design practices, automation-first approach, reusable and easy to maintain best practices, and pushed the boundary with advanced features. In addition to that, we built a centralized team to maintain best practices, automation framework reviews, and hold team accountable for automation failures. Improve the knowledge transfer In order to ensure that the teams took accountability of those test cases, Worldpay increased the exploratory testing. Exploratory testing turned into a huge benefit to the team as they could still quickly do their testing for the user stories but then also focus on the automation automating as they go within the sprint. The benefits that Worldpay enjoyed: 2/3

  3. After the successful implementation of Tricentis Tosca, with strong execution and leadership, Worldpay was able to transform its testing processes and enjoyed significant benefits. This enabled Worldpay to advance the conversation and its focus to DevOps and continuous delivery. A few things to highlight – 90% improvement in Time-to-market, higher Quality, Test coverage and lower overall costs Reusable automated regression for data validation saves tens of thousands of manual hours Improved user adoption and productivity as a result of improved data quality Tricentis Tosca and Tosca DI enabled a mindset shift, helped mature data testing This is one of most powerful transformation success stories personally led by Raj Kanuparthi from absolutely no automation, not well-functioning QA team to one of the best in the industry. Back 3/3

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