Modernizing Public Libraries with Onix - Google Workspace Service

1.   Back to blog   Share Collaboration Cloud Modernizing public libraries using Google Workspace Modern libraries continue to serve the same purpose for their patrons as before. However, in the age of digital technology, they cannot persist with “traditional” library solutions. There’s an urgent need for digital transformation in libraries to maximize the impact of technology on their customer experience. Here’s a look at some of the challenges facing public libraries – and how Google Workspace can modernize them for e?ciency and customer engagement. 5 challenges facing public libraries Here are some of the common challenges due to outdated systems in traditional libraries: ?. Disconnected systems can disrupt collaboration.  Legacy systems in public libraries are often “siloed” and disconnected from other systems. This can lead to limited data sharing and collaboration among library sta? across departments. E?ectively, disconnected systems can seriously impact community- level services and planning e?orts, thus leading to ine?ciencies and waste. ?. Outdated systems can limit customer engagement. Library patrons like to engage in person or through the digital medium. Outdated systems can limit the level of customer engagement and online library services. For instance, patrons who can only access digital library services are limited in their engagement and participation. This can bring a digital divide in the local community. ?. Traditional libraries cannot innovate their services.  Legacy infrastructure or manual systems cannot deliver innovative services that modern patrons expect from them. This includes innovations like virtual tours, online learning resources, and visually appealing digital content. This lack of innovation can frustrate most patrons, thus impacting their patronage. ?. Legacy systems cannot ensure data security and accessibility.  Public libraries host a large volume of sensitive data, such as patron information. Through legacy systems, libraries are challenged to protect this data from “smart” hackers and sophisticated attacks. Similarly, legacy systems cannot ensure the accessibility of digital resources and library services to patrons who require accommodations. ?. Public libraries often work with limited budgets.  Public libraries working with limited ?nancial budgets are constrained to upgrade their systems to meet customer demands. At the same time, outdated systems or technologies consume a lot of their IT budget and time – thus diverting their focus from innovative public services and community initiatives. Next, let’s discuss how an AI-powered Google Workspace can bring about digital transformation in public libraries. Digital transformation in modern libraries Modern libraries have evolved beyond their traditional role. Here’s an example of how the Georgia Public Library used Google technology to improve their sta? and patron experience. Libraries are fast modernizing towards becoming technology hubs, digital learning centers, and collaborative spaces for their patrons. Modern library technology is replacing outdated legacy systems that present challenges like: Operational barriers Limited innovations in library services Lack of community engagement Here are 5 ways in which an AI-powered Google Workspace can transform traditional libraries: ?. Real-time collaboration among library sta? Non-integrated legacy systems in traditional libraries can hinder e?cient collaboration and services from library sta?. With its suite of business applications, such as Google Docs, Slides, and Meet, Google Workspace can deliver real-time collaboration among sta? and patrons in areas such as creating new library programs and collecting books. Further, the AI-powered Google Gemini can boost team collaboration by automating manual tasks and summarizing insights from information. This allows library employees to focus on more strategic programs and initiatives. ?. Online engagement for library patrons While legacy technology tools hinder patron engagement due to a lack of online engagement, Google Workspace brings modern libraries multiple digital capabilities, such as: Virtual tours using the Google Vids tool. Online tutorials and courses for patrons. A rich repository of community experiences and stories. This helps libraries improve their patron experience by extending their reach beyond the physical space. ?. Flexibility and scalability As compared to traditional on-premises systems, Google Workspace o?ers libraries a scalable, ?exible platform that can accommodate new digital services and resources. This powers libraries to expand their community services and easily adapt to technological innovations. SETTINGS ?. Data security We Value Your Privacy NextRoll, Inc. ("NextRoll") and our 20 As compared to legacy systems, Google Workspace o?ers improved data security for libraries with measures like: advertising partners use cookies and similar technologies on this site and use personal data (e.g., your IP address). If you consent, the cookies, device identifiers, or other information can be stored or accessed on your device for the Advanced data encryption purposes described below. You can click "Allow All" or "Decline All" or click Settings above to customise your consent regarding the purposes and features for which your personal data will be processed and/or the partners Access control with whom you will share personal data. Threat detection and prevention NextRoll and our advertising partners process personal data to: ● Store and/or access information on a device; ● Easier accessibility for users (with special challenges), thus promoting digital equity Create a personalised content profile; ● Select personalised content; ● Personalised advertising, advertising measurement, audience research and services development; ● Services development. For some of the purposes Additionally, Google Workspace delivers regulatory compliance that aligns with data security & privacy. above, our advertising partners: ● Use precise geolocation data. Some of our partners rely on their legitimate business interests to process personal data. View our advertising partners if you wish to provide or deny consent for specific partners, review the purposes each partner believes they have a legitimate interest for, and object to ?. Cost e?ciency such processing. As a cost-e?cient cloud solution for libraries, Google Workspace enables improved productivity and scalability even with limited budgets. With this tool, public libraries can reduce their total cost of ownership (TCO) and improve their sta? productivity – while working with limited resources. If you select Decline All, you will still be able to view content on this site and you will still receive advertising, but the advertising will not be tailored for you. You may change your setting whenever you see the on this site. DECLINE ALL ALLOW ALL Conclusion In summary, public-sector services like libraries need digital transformation to improve their customer service and engagement. With a cloud-powered tool like Google Workspace, they can easily overcome industry challenges like limited resources, budgets, and a lack of collaboration. As a Google Cloud partner, Onix has worked with multiple public sector agencies and delivered customized cloud solutions to improve their customer experiences and operations. Here’s a recent case study of how Onix enabled the University of Notre Dame to improve their collaboration using Google Workspace. Do you want to know how Google Workspace can work for your public sector enterprise? Get in touch with us today. Related blogs Google Workspace for the Public Sector: built with security at its core Onix Recap: Scoop News presents Google Public Sector Forum Maximizing the productivity for Google Workspace Learn more Learn more Learn more Subscribe to stay in the know Submit Your email Your trusted guide to everything cloud No matter where you are on your journey, trusted Onix experts can support you every step of the way. Learn more connect@onixnet.com 800.664.9638 216.529.3000 Company Solutions Our IP Partners About AI/ML Wingspan Google Cloud

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