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CALENDAR INTEROP UW's View on Objectives, Status & Obstacles

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CALENDAR INTEROP UW's View on Objectives, Status & Obstacles. Terry Gray. 03 June 2010. MEETING OBJECTIVES. Shared view of current pain, opportunities, and challenges Brainstorming on options and Best Ways Forward Foundation for future progress. AGENDA. Introductions

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CALENDAR INTEROP UW's View on Objectives, Status & Obstacles

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  1. CALENDAR INTEROP UW's View on Objectives, Status & Obstacles Terry Gray 03 June 2010

  2. MEETING OBJECTIVES • Shared view of current pain, opportunities, and challenges • Brainstorming on options and Best Ways Forward • Foundation for future progress

  3. AGENDA • Introductions • Setting the Stage -Terry • Google Perspective -Chris • Microsoft Perspective -Paul • UW Perspectives -Erik, David, Brad • Update on CalConnect -Paul • Converging on Key Issues -All • Identifying Best Approaches -All

  4. THE PROBLEM Google Calendar User Outlook/ Exchange User IT Staff http://www.loc.gov/exhibits/bobhope/images/vcvg20.jpg

  5. CONTEXT: Research Universities • Mission: discovery & innovation • Means: extreme collaboration • Globally, at scale • Culture: decentralized; diffuse authority • Collections of many independent businesses • A microcosm of “the Internet” http://liu.english.ucsb.edu/wiki1/images/4/4c/Collaboration.gif “Industry turns ideas into money; Universities turn money into ideas.” --Craig Hogan

  6. COLLABORATION VISION the illusion of simplicity and coherence! • Seamless & simple collaboration across multiple platforms & orgs • Cal/Scheduling “just works” • Doc sharing invitations “just work” • User & resource discovery is easy no matter where data is hosted. • Robust federation replaces “Multiple Account Madness”

  7. THE PLAYING FIELD UW Exchange Servers Microsoft Live@edu + BPOS Other cloud services UW SharePoint Servers Other universities Google Apps UW IMAP & Web Servers The IT challenge: make collaboration work in this context!

  8. CLASSES OF USERS (both MS & Google) • Within a given collaboration platform: • Full suite of apps • Basic email/cal services • Calendar only • Collaborator only • Across collaboration platforms • Entitled users • Invited collaborators (should not need local credentials)

  9. INTEROPERABILITY ELEMENTS • Access control to calendar data; account assumptions • Data format (e.g. iCal, .ics) • Transfer/Access protocol (e.g. CalDAV, Web Svcs API) • Autodiscover for authoritative data (per user, per group) • Client design re profiles, individual v. group context/domain • System-wide vs. per-user configuration

  10. IDEALLY • Exchange & Gcal users can be freely intermixed • At both department and individual level • Existing tools work the same for scheduling all users • Don't need accounts for everyone on each system • System admins can easily configure things for everyone • Delegation, Resources, and Recurring meetings work • Scheduling works across institutions, not just across depts • Don't need to keep an Outlook client running to sync • Solution works Live@edu, not just on-prem Exchange

  11. THINGS WE'VE TRIED • Google server-to-Outlook sync tool (deprecated) • Google server-to-server sync tool (permissions issues) • Google apps sync plugin for Outlook (separate Profile) • DIY Exchange web svcs to web page tool(s) • DIY One-way Google → Exchange sync tool

  12. KEY ISSUES • Is CalDAV still important (vs. Web Svcs APIs)? • Server-to-server vs. client-to-other-guy's-server approaches • Autodiscover vs. configured precedence lists • Account & access control assumptions • Client design assumptions (“native” vs. “foreign” users) • Scheduling resources (rooms) • Departmental domains vs. selective group access

  13. Lifting the fog at UW... DISCUSSION

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