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Rand Water

Portfolio Committee on Water Affairs and Forestry. Rand Water. MAY 2006. Customer expectations ?. 1. Uninterrupted supply water 2. Wherever it is required within our supply area 3. When it is required 4. At a reasonable cost 5. Water must be of acceptable quality.

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Rand Water

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  1. Portfolio Committee on Water Affairs and Forestry Rand Water MAY 2006

  2. Customer expectations ? 1.Uninterrupted supply water 2. Wherever it is required within our supply area 3. When it is required 4. At a reasonable cost 5. Water must be of acceptable quality PMG note: graphics not included, please email info@pmg.org.za

  3. QUALITY COMMITMENT * Must be safe; for lifelong consumption * Must be palatable (Taste, Odour and Feel); * Must be aesthetically appealing (Clear); * Should not contain any chemical or radiologicalsubstances deleterious to health; * Should be free of pathogenic organisms; * Be stable as far as possible PMG note: graphics not included, please email info@pmg.org.za

  4. Quality Management Quality Assurance Quality Control PMG note: graphics not included, please email info@pmg.org.za

  5. How the system operate Quality Assurance Action group Quality Control Business Continuity Plan

  6. How do we do this? WHO Chapter 4 - 2004

  7. What does the WQSP involve? (DWAF) Raw Water Transfer Storage Abstraction Discharge (WATER BOARDS) Purification Treatment Distribution Waste Collection Household Reticulation (MUNICIPALITIES) Critical control point

  8. Monitoring programme Operational limits Critical Control point Corrective action protocols

  9. Multiple Barrier Approach WHO 2001 PMG note: graphics not included, please email info@pmg.org.za

  10. Approach to quality management Cannot manage at point of delivery • Need to manage from Catchment to point of delivery • Use one set of criteria SANS 241 (2005) because: • Based on international (WHO)standards • Reputable and well researched • Excellent point of departure • Useful in respect of entire water cycle • Most critical user is man • Valuable in respect of holistic management of water quality including source waters

  11. Water Purification Resource protection Bulk Distribution Resource protection SUPPLY CHAIN

  12. Resource Protection PMG note: graphics not included, please email info@pmg.org.za

  13. This tier represents the pristine or background values of a catchment and will accommodate the catchment reserve values when established (Ideal) This tier represents a water quality that is safe for lifelong consumption provided that suspended matter is removed and water is disinfected. (Must meet SANS 241 Class 1 health related variables) (Acceptable) This tier represents water with increasing risk to health. Yellow implies caution and catchments should be managed towards lower level of range. = SANS Class 2 . (Tolerable to unacceptable) This tier represents water that is not save for human consumption. Red implies that we need to stop and remedy the problem. Not suitable for most users including the environment . (Unacceptable)

  14. Resource protection PMG note: map not included, please email info@pmg.org.za

  15. PMG note: Vaal Barrage Catchment Executive Committe map is not included, please email info@pmg.org.za

  16. UPPER VAAL MANAGEMENT STRUCTURE

  17. Production and Potablewater PMG note: graphics not included, please email info@pmg.org.za

  18. Limits of Supply Rusternburg Winter Veld Brits Pretoria Johannesburg Carletonville Bethal Vereeniging Sasolburg Heilbron PMG note: graphics and the map are not included, please email info@pmg.org.za

  19. Abstraction Purification Distribution PMG note: graphics not included, please email info@pmg.org.za

  20. Five Key Components 2 Supply chain evaluation 1 Commitment to Water Quality 3 Monitoring critical points 4 Management Plans 5 Independent Audit

  21. Production Guidelines Potable standards WHO Guidelines

  22. Independent verification • Within Rand Water • QC separated from QA • Two tier system of evaluation • Monthly reports to MANCO, The Board and Customers • Internal laboratory proficiency testing • External To Rand Water • Fully accredited laboratory (ISO 17025) • External ISO 9001 Audit • Independent audit CSIR/SABS PMG note: graphics not included, please email info@pmg.org.za

  23. Support Programme • Customer Focus • Help desk • On-line WQ information • Education • Employee Training and awareness • Communications • Research and Technical support PMG note: graphics not included, please email info@pmg.org.za

  24. The Reservoir Website X:\Catchment Managemnt\Webs\Reservior_v2\index.htm PMG note: graphics not included, please email info@pmg.org.za

  25. Report areas THANK YOU PMG note: map not included, please email info@pmg.org.za

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