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JAPANESE ENGAGEMENT REPORT

JAPANESE ENGAGEMENT REPORT. CRUZ CONSULTING. Summary. High-Context Culture - relational, collectivist, intuitive and contemplative High emphasis on interpersonal relationships and group members Strong sense of tradition and history

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JAPANESE ENGAGEMENT REPORT

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  1. JAPANESE ENGAGEMENT REPORT CRUZ CONSULTING

  2. Summary • High-Context Culture - relational, collectivist, intuitive and contemplative • High emphasis on interpersonal relationships and group members • Strong sense of tradition and history • Business decisions and response my take more time than anticipated • Consider careful and thoughtful relationship development • Prioritize being polite and soft spoken • Face-Saving Culture – Saving Face “signifies a desire -- or defines a strategy -- to avoid humiliation or embarrassment, to maintain dignity or preserve reputation.” (1)

  3. Business Practices

  4. Business Cards • Receiving Business Cards • Japanese business cards, known as ‘Meishi”, are treated with respect • Make sure business cards are presented without defect • Thank the person for their card with a slight bow and hold the card in the top corners and spend time reviewing the detail • If seated, be sure to place the card orderly on the desk and stack rank the cards based on seniority • Never cover a business card

  5. Bowing • Bowing • Significance of bowing is important; lower and deeper bows show greater respect • Be prepared for a “Western” style introduction with a traditional handshake in lieu of traditional bowing • Some modern Japanese business professionals use Western handshaking in lieu of bowing

  6. Shoes • Shoe removal is an important tradition • When entering a home or sitting area, be sure to remove your shoes • Ensure your socks are clean and without defects • Follow the lead of your host if questions arise regarding expected etiquette

  7. Social • Tipping – Tipping is not standard practice and can be viewed as rude. • If invited to a hosts home, do everything you can to accept the invitation. • Pointing is considered rude and should be avoided • Consider your hand position and movements and avoid speaking with your hands in your pocket.

  8. National Holidays(consideration for travel and meeting scheduling) August 11th – Mountain Day Third Monday of September – Respect for the Aged day Around September 23rd – Autumn Equinox Day Second Monday of October – Health and Sports Day November 3rd – Culture Day November 23rd – Labour Thanksgiving December 23rd – Emperor’s Birthday • January 1st – New Year • Second Monday of January – Coming of Age • February 11th – National Foundation Day • Around March 20th – Spring Equinox Day • April 29th – Showa Day • May 3rd – Constitution Day • May 4th – Greenery Day • May 5th – Children’s Day • Third Monday of July – Ocean Day

  9. JAPANESE ENGAGEMENT SUMMARY CRUZ CONSULTING

  10. References • http://www.psychologytoday.com/blog/chronic-healing/201011/saving-face National Holidays: http://www.japan-guide.com/e/e2062.html

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