1 / 8

Hands-On Design Process for ACD/VPNetworks

Hands-On Design Process for ACD/VPNetworks. 1. Model 800-, WATS-, Megacom800- and New 800-Virtual Services for one (1) existing ACD Switch at Dallas serving 45 virtual locations as specified in VHD45 input file.

ace
Télécharger la présentation

Hands-On Design Process for ACD/VPNetworks

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Hands-On Design Process for ACD/VPNetworks 1. Model 800-, WATS-, Megacom800- and New 800-Virtual Services for one (1) existing ACD Switch at Dallas serving 45 virtual locations as specified in VHD45 input file. 2. Model 1, 2, & 3 Optimally-Located SWs for only the optimum ACDNet with implications of additional costs of moving and loss of economy-of-scale related to labor costs.

  2. ACD NETWORKS: The Design Process • Prepare a VHD file with valid CPE data • Prepare a NLT file with valid AL types • Select the valid tariffs for POP-SW ALs • Prepare a LINK file if required required for a mix of FX and virtual facilities • Prepare a LATA file(w/geo-zones #s) • Adjust the SDF parameters for voice and ACD applications

  3. SDF - The ACD-Related Design Parameters • ECD ( Exp . Call Duration in Secs .) • DREQ, PEXD (Delay reqd . for design and prob . of exceeding DREQ) • Clbr (cost of labor in $/Hr.) • Frst (rate setting factor for discounts) • ACDT (ACD type to be modeled)

  4. ACDTypes Allowed • ACDT=1 implies a traditional 7-Col. Tariff for the 800-SVC. (cf. Tbl. 8.5a) • ACDT=2 implies a 4-Col. Tariff for MegaCom800-Svc, & new 800-Svc. • ACDT=3 implies traditional 7-Col. Tariff for WATS-SVC. (cf Tbl. 8.5b) • ACDT=4 implies a 4-column tariff for virtual services using Distance Bands and not CSABands.

  5. Voice Network Design Process 1. Open/View the input file “Files” and enter VHD45, 1 LINK17, MAPusa , TARIFF, SDF, NAME45, LATA45 and SWF in the proper cells and UPDATE. 2. Open/View the input file “SDF” and update values of ALT=1, TKLT=1, and Bal=0.1 (to size POP-ACD SW AL bundle and consider trunks for data traffic only)

  6. 3. Use SWF for 1 Existing SW located at Dallas (ID=45) for older three Virtual Svcs. & New 800 Svc. (per MUTBL1 or Tbl. E8.2 pg. 292 of Text) and ACDT=2. 4. Run COG Program and compute optimum locations for 1, 2, 3 switches. 5. Using the Optimum ACD network, model ACDNets for 1, 2 and 3 Opt. SWs. 6. Tabulate the results with Remarks.

  7. 7. Show why the ACDNet with 1 SW at Dallas and employing Megacom800-Svc. is the best solution. 8. Using the best solution, vary PEXD with range 0.1 < PEXD< 0.2 and tabulate the total monthly costs with remarks. 9. Using the best solution, vary DREQ with range 10 <DREQ< 90 Sec., tabulate the total monthly costs with remarks.

  8. ACD/VPNet Assignments 1. Add to the MSWord document the Result- Tabulation of 4 ACDNets with your own remarks. 2. Include a DBF for Optimum ACD/VPNet 3. Include the tabulations of Total Monthly Costs for Optimum ACD/VPNet Versus PEXD and DREQ with observations about the optimum ACD/VPNet.

More Related