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Efficient Score Management in NH Appraiser Training: Procedures and Best Practices

In the NH Appraiser Training Destination ImagiNation, understanding the score room internals is crucial for accurate and timely score management. This overview covers the roles and responsibilities assigned within the score room, emphasizing the dual detail score entry process and standard procedures for handling normal and exceptional scoring situations. Stressed is the importance of accuracy and speed in scoring, as well as the need for clear communication among team members. Familiarity with paper flow and documentation is essential to maintain efficiency and reliability in score processing.

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Efficient Score Management in NH Appraiser Training: Procedures and Best Practices

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  1. NH-DI Scoring Training “Just the scores, Ma’am…” al@nh-di.org NH Appraiser TrainingDestination ImagiNation

  2. Overview: Score Room Internals • Room staffing • Dual detail score entry • Procedures • Paper flow • Normal • Exceptional • Instant challenge NH Appraiser TrainingDestination ImagiNation

  3. Score Room Staffing • Score room leader • Score room co-leader • Two data entry people • One utility infielder • Check Instant Challenge computations • Check deductions worksheets • Logging paperwork in/out • shared with co-leader • Schedule time out of the room • If you need to go support a team, tell the leader NH Appraiser TrainingDestination ImagiNation

  4. Dual Detail Score Entry • No number crunchers in team challenge rooms! • Instant challenge scores still calculated by hand • We will enter every TC appraiser’s scores into the computers… • Twice… • When they agree, we will print the scores and send them back to the challenge room NH Appraiser TrainingDestination ImagiNation

  5. Procedures: Overall • When? Except for leads, sign in time is 9:00 • This is different from all other appraiser roles • We’ll be working until about 5:30 • Access to the room is limited • Not a place for visiting or hanging out • All paperwork is logged in and out of the room • Refer anything unusual to the lead or co-lead • This allows everyone else to continue processing the “normal” scores, keeping the flow going • Keeping up with TC more important than doing IC • By the end of the day, we will catch up NH Appraiser TrainingDestination ImagiNation

  6. Morning setup Primarily lead’s responsibility • Determine roles • Enter appraiser assignments • Liaison can’t do their job without it • Check that cross-check feature is working • Positive and negative test • Set up automatic backups • cross-machine NH Appraiser TrainingDestination ImagiNation

  7. Appraiser Assignments NH Appraiser TrainingDestination ImagiNation

  8. Paper Flow: Normal • Packet brought to room by runner • Scores entered twice, automatic cross check agrees • Enter reasons into second computer (only) • Second computer prints 2 score sheets • Head Appraiser • Team Manager • All paperwork goes back in packet • Gets green sticker • Logged out and returned to challenge room NH Appraiser TrainingDestination ImagiNation

  9. Team Challenge Calculation Flow In: Individual Appraisers’ scores Out: Original packet plus HA & TM Score sheets Print Cross check scores(automatic) NH Appraiser TrainingDestination ImagiNation

  10. Score Entry: Team Challenge • Arrange appraisers’ sheets in same order as table columns • We’ve asked for order in which you send back the assignment confirmation form! (That’s a hint!) • Ensure appraisers are scoring the items the computer expects • Appraisers must score same items for every team • Enter all scores for each appraiser • Remember to check for deductions, especially on the prep area form • Should already be on the deduction worksheet; check NH Appraiser TrainingDestination ImagiNation

  11. Score Entry Form NH Appraiser TrainingDestination ImagiNation

  12. Entering Deductions • Deductions are not normally editable as a safety measure. • To enable: • Right click in the score area • Select “Modify deductions” • Or, “Alt-D” for you keyboard types • All deductions MUST have a reason • Entered in the second computer NH Appraiser TrainingDestination ImagiNation

  13. About Accuracy and Speed • We MUST be accurate in our scoring • We also need to be fast • Teams are waiting to pick up their scores from the head judge • But not at the expense of accuracy • We need to stay current with the incoming TC paper • Let IC backup if necessary NH Appraiser TrainingDestination ImagiNation

  14. Exceptional Situations • Objective score doesn’t agree • Deduction with no reason • Zero subjective score with no reason • Can’t read handwriting • Missing scores • Or extra scores! • Anything out of the ordinary NH Appraiser TrainingDestination ImagiNation

  15. Remember the “Paper Flow”? In: Individual Appraisers’ scores Out: Original packet plus HA & TM Score sheets Hah! Print Cross check scores(automatic) NH Appraiser TrainingDestination ImagiNation

  16. Exceptional Flow (Greatly Simplified) In: Individual Appraisers’ scores Out: Original packet plus HA & TM Score sheets Out: Packet and explanation Back: Corrected packet Print Cross check scores(automatic) NH Appraiser TrainingDestination ImagiNation

  17. Dave Barry View of the Process • Packet comes in • Papers from wrong team • Packet goes back/comes back • 1st ‘puter notices disagreeing 0 subj score • Packet goes/comes • 2nd ‘puter notices missing explanation of deduction • Pkt goes/comes • Cross check fails • Find mis-typed number • Print/send scores for HA/TM • HA changes score • Reprint/send • Finish challenge level • Print scores for announcing • HA comes in, asks for all scores • Changes all scores • Re-enter • Reprint… NH Appraiser TrainingDestination ImagiNation

  18. How to Handle Problems • Send problems back to the challenge room • Enter an “Issue” in the program, for any score that goes back • This lets us ensure that we resolve any problems before finishing NH Appraiser TrainingDestination ImagiNation

  19. Processing Exceptions • Talk with your score room leader • Mark team with an Issue in the program • Enter explanation in Modify Team dialog box • Print Appraiser Feedback form • Put all paperwork in the package • Put on a red sticker • Log package out in the Issues log • Return to team challenge room for correction NH Appraiser TrainingDestination ImagiNation

  20. Issues Form (Modify Team dialog) NH Appraiser TrainingDestination ImagiNation

  21. Processing Exceptions (cont.) When a red sticker packet comes back in • Log it in • Goes to head of the queue for the first computer • It is an older packet than those we’re processing • Could be from • A change we requested • A change the Head Appraiser is requesting • They can cover our green sticker with red NH Appraiser TrainingDestination ImagiNation

  22. Instant Challenge • IC scores are still calculated by hand • We will double check those calculations • If we disagree, we check it again • Different person; usually one of the leads • After checking, summary score entered into both computers NH Appraiser TrainingDestination ImagiNation

  23. Practice • Some people will not be doing data entry • Everyone should be familiar with the scoring program • In case of illness, etc. • If you haven’t used it before, please download it and practice http://www.nh-di.org/discoring/ NH Appraiser TrainingDestination ImagiNation

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