Information Services Overview

1. Information Services Overview An introduction to DePaul’s technology especially for new employees

2. Agenda • Introduction to Information Services • Where to get more information • Technology overviews • Demographic Updates • Tips for when you get back to your desk

3. Who is Information Services? • Information Services (IS) is one of DePaul’s administrative divisions responsible for the University’s technology systems: • Computer support, computer labs • Telephone, e-mail, printing, network • PeopleSoft collaboration • Dozens of behind-the-scenes technologies • Implement new, upgrade existing systems

4. Need more information? • Anything you learn today can be further explored at http://is.depaul.edu • Technology Instructions • Help • Details • Outlook training downloads • This presentation

6. Technology Overviews • Secure computing • Help Desk • Campus Connection • Outlook Email • ID Card • Telephone • Network connections • PeopleSoft • Computer equipment • Software/licensing • Wireless

7. Secure Computing • Passwords • Create a strong password • Never share or write! • Use different combinations • No IS member will ask you for your password • General security • Don’t open unknown attachments • Lock your computer when away from desk • Lock drawers & cabinets at end of day • Personal security • Carry ID with you • Do not leave laptop in plain sight – including your car • Get a laptop lock • Lock your laptop overnight • Data Security • Never store sensitive data on mobile devices • Security Questions? • Contact the Security Team at security@depaul.edu

8. Technology Contact Center (TCC) • First point of contact for questions/issues regarding: • PC, telephone, printer, or university technology systems • Call for immediate assistance • Ext. 2-8765 or 312-362-8765 • Submit ticket online for requests or less urgent problems • campusconnect.depaul.edu > Technology Contact Center > Request Help - Submit a Case • DePaul-owned equipment only

9. Your User ID and Empl ID • Login with your campus connect User ID and password: • Campus connect, Outlook e-mail, your computer • Hint: Make sure to change your password before you log into your computer or Outlook • Employee ID (Empl ID) is the top number on your ID card • Empl ID is used to identify students, faculty and staff. • SSN and DOB are used to verify identity for password reset requests

10. Campus Connection • https://campusconnect.depaul.edu • Gateway to all DePaul applications • Interactive Web site that includes numerous Web-based services for students, faculty, and staff • Self service for staff: • Pay stubs, time sheets, vacation tracking, benefits enrollment, address updates, budget administration, etc.

11. Login Using Your User ID and Password You Received This Morning

12. Click The “For Employees” Link

13. Click the “Employee Self Service” Link To…

18. ID Card • Keep it with you at all times • Common staff uses include • Library, photocopiers, restricted doors, cafeteria entry (Loop), building entry, reimbursements • Keep it secure • Demon Express Account linked to this card • Empl ID is listed on the card • Provides access to secured areas

19. Outlook E-mail • Your new email address: youruserid@depaul.edu • Login with your Campus connection password • https://outlook.depaul.edu • E-mail is automatically deleted after 90 days • contact the TCC to set up an automatic archive!

20. Telephone • Dial “9” when calling off-campus • Five-digit dialing within DePaul: • Lincoln Park Campus (LPC): • 773-325-XXXX or ext. 5-xxxx • Loop Campus: • 312-362-XXXX or ext. 2-XXXX • Suburban Campuses: • 312-476-XXXX or ext. 6-XXXX

21. Voicemail • Access number for voicemail: • 312-362-5000 or ext. 2-5000 • VoIP phones: 312-362-7900 or ext. 2-7900 • Access messages through the phone or your Outlook Inbox • Click on “Play on PC” to listen to your messages through the speakers on your computer. • Quick Guide in your folder and on the IS website

22. Network Connections • Your network account enables you to connect to the university’s network, shared files, and printers. • U: drive is a personal folder just for you. • W: drive is a shared folder for your department. • U: and W: drives are “backed up” automatically by IS • Store important documents that need to be shared or backed up on the U or W: drive • There are no automatic backups of your C: drive • You must manually back up your files from your C: drive

23. PeopleSoft • Web-based group of administrative business systems • Supports university operations, academics, and decision making. • Human resources data, financial data, student administration • Do you need access to PS systems? • It depends. Talk with your supervisor. • If yes, follow the access request procedures on the IS Web site at: http://is.depaul.edu/systems/peoplesoft/index.asp

25. Computer Equipment • Standard office equipment: • Desktop PC or laptop • Shared printer • Classroom equipment: • PCs • projectors and screens. • Computer labs are also open for staff • Request additional equipment through TCC • Reserve classrooms on the IS website

26. Software and Licensing • Check the “Software” section on the IS website before purchasing or installing software • All software must be legally licensed. • Installing unlicensed software is forbidden by University policy • IS software consultant: ext. 28899 or dtarkows@depaul.edu

27. DePaul News and Events • Customizable resource to view and share information about what’s going on at DePaul • Visit Campus Connection and select “DePaul News and Events” • Click “Subscribe” to choose the information you receive • Click “Create/Edit My Content” to share information with the university • Visit http://secretary.depaul.edu/news/ for detailed instructions

28. Wireless • Wireless is available at DePaul • In all common areas and classrooms • In some office areas and meeting rooms • Additional info: wireless.depaul.edu

29. Demographic Information • In Campus Connection, you need to update: • DPU Alert • Campus Location Address • SPAM Control (optional) Click on View, Headers and Footer to change text footer.

30. Click Demographic Portfolio Then, Click DPU Alert

31. Update your contact information Click Save

32. Update Campus Location Address Click the Campus Address Definitions Link for more information Click Save Click on View, Headers and Footer to change text footer.

33. Update Campus Location Address Click on View, Headers and Footer to change text footer.

34. Spam control • DePaul has partnered with Google/Postini to filter e-mail messages for viruses and spam. • Your account will be filtered for viruses and spam automatically • You will receive a daily Quarantine Summary every day if you received spam the previous day. • You can also go to the Message Center to view your quarantined messages and update your spam control settings • You will receive a temporary password to log into the Message Center • The Message Center website is http://login.postini.com Click on View, Headers and Footer to change text footer.

35. Tips for when you get back to your desk • In Campus Connection: Demographic Portfolio • Update your password (if you haven’t already) • Set DPU Alert • Set Campus Location Address • In Campus Connection: Employee Self Service • Benefits Enrollment • Time Reporting and Approval • View Your Paycheck • Budget Administration

36. Tips for when you get back to your desk • In Outlook: • Set up your Archive (call TCC for assistance) • Set up your Outlook Email Signature • Set up your voicemail (call TCC for assistance)