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Information Technology Overview

Information Technology Overview. DBHDS State Board Presentation 1-26-2010. Overview. DBHDS Technology Program IT Investment Management Commonwealth of Virginia IT Transformation Web Accountability Reporting. DBHDS Technology Program. Responsibilities

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Information Technology Overview

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  1. Information Technology Overview DBHDS State Board Presentation 1-26-2010

  2. Overview • DBHDS Technology Program • IT Investment Management • Commonwealth of Virginia IT Transformation • Web Accountability Reporting

  3. DBHDS Technology Program • Responsibilities • Manage 20 active computer applications • Manage design and development of new automated computer applications/Coordinate acquisition of automated solutions • Ensure agency compliance with COV Technology standards and policies • Manage IT Security for Central Office and facilities • Coordinate IT activities at state facilities • Coordinate of computer infrastructure services and changes with VITA and Northrop Grumman • Serve on the agency Information Technology Investment Board that establishes agency technology priorities. • Manages IT Strategic Planning Process • Consults and collaborates with CSBs on technology planning and solution development

  4. DBHDS Technology Environment (Continued) • Staffing • Applications • Central Office - 12 FTE’s, 3 hourly (will be 10 after 7-2010) • Facilities ~ 15 dedicated IT Staff (not Central Office direct reports) • IT Security • Central Office – 1 • Facilities – Security support from facility IT staff or other facility staff • Budget • Approximately $13.5M in FY2009 (Central Office and facilities) • $2.5M staffing (Central Office and Facilities) • $1.5M software support and maintenance (3rd party solutions) • $9.5M VITA/NG support (up from about $6M in FY2005)

  5. DBHDS Technology Environment (Continued) • Current Applications • Facility • Fiscal Management (FMS) • Facility Billing and Reimbursement (AVATAR) • Facility Pharmacy Management (QS1) • Human Rights (CHRIS) • Forensic Patient Management (FIMS) • Seclusion and Restraint Management (SRIS) • Joint Commission Facility Reporting (CoreMeasures) • Glucose Monitoring (LDS) • Time Reporting (KRONOS) • Nutrition Management (CBORD) • VOPA Facility Reporting (PAIRS) • Discharge Planning (DAD)

  6. DBHDS Technology Environment (Continued) • Current Applications (Continued) • Community • CSB Consumer Data (CCS) • Infant and Toddler (Part C) Case Management (ITOTS) • Part C Provider Certification (EICERT) • Performance Contract Reporting (CARS) • Provider Licensing (OLIS) • Medicaid Waiver and Wait List Management (MEDICAID) • Central Office • Internet/Intranet • Web Accountability Reporting • Federal Grant Reporting (MH Block Grant, SA Block Grant, Part C reporting, NOMS, TEDS) • Ad Hoc Reporting

  7. DBHDS Technology Environment (Continued) • IT Development Projects • Active • Critical Incident Reporting (CHRIS, CIMRS) • Facility Pharmacy Replacement (GE Centricity) • Infant and Toddler Case Management Replacement (TBD) • MEDICAID Waiver Replacement (TBD) • Seclusion and Restraint Upgrade • Central Office Data Warehouse • Approved (awaiting funding/resources) • Juvenile Competency Tracking • SA Opoid Registry • Jail Diversion

  8. DBHDS IT Investment Management (ITIM) • COV prescribed process to manage IT investments • Central Office IT Investment Board created in 12-2008 • Approve and prioritize all requests for IT Investments (new projects) • Align IT Investments with agency business goals and requirements • Monitor progress of IT active projects • Review completed IT projects • Evaluate ongoing value of IT investments • Board comprised of senior management and office directors • ITIM process and strategic planning • IT investments and priorities should reflect the priorities and initiatives of the strategic plan

  9. COV IT Transformation • VITA/Northrop Grumman • Goal • Modernization, standardization, security, efficiency • Components • Desktop Transformation (Completed 3/2008) • Network Transformation (99% complete) • Server Transformation (Phase 1 completed 1/2008, Phase 2 delayed) • Domain Transformation (In Progress, scheduled completion 4-2010) • Help Desk Transformation (Completed 8/2007) • Messaging (email) Transformation (Completed 9-2009) • DBHDS is ~75% “Transformed • Benefits – Issues • DBHDS IT infrastructure has been modernized in a very short period of time • IT infrastructure cost have increased about 40% • Service delivery has been problematic • Excessive time required to obtain new or changed services • Time requirements for overseeing service delivery

  10. Web Accountability Reporting • Agency began publishing metrics on our public website starting in October 2009 • Set of 4 major reporting categories • Virginia Performs Measures • Data on Individuals Served • Outcomes by Region • Outcomes for each CSB/State Facilities • Technology for producing reports is in place and additional measures will be added (updated) during 2010 • Performance metrics were developed collaboratively by DBHDS and CSBs (Performance Expectations Steering Committee) • Web link is www.dbhds.virginia.gov/WAM.htm

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